Help Centre

Reloading your prepaid account 6

• How to reload my Digi Prepaid account?
• How to reload via e-Wallets?
• Free credit for reloads on MyDigi App
• Why is my reload PIN not working?
• Why is my reload not reflected?

View all 6

Reloading for others 1

• How to reload for other people?

Credit or quota balances 3

• How to check my prepaid account balance and usage?
• How is my credit balance deducted?
• How to check my reload history?

Account validity 2

• How to extend prepaid account validity?
• What is my Prepaid reload validity?

Transferring prepaid credit 3

• How to request Talktime Credit from another subscriber?
• How to transfer Talktime Credit to another Prepaid account?
• How to transfer Talktime Credit to another Prepaid account outside of Malaysia?

Borrowing credit 3

• What is Talktime Advance?
• How to request for Talktime Advance?
• Am I eligible to request for Talktime Advance?