Help Centre

Postpaid 14

• Add-ons
• Digi Signature Programme
• Family plans
• Product Disclosure Sheets
• One-time fees for new Postpaid line registration

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Prepaid 11

• Add-ons
• NEXT
• Raja Kombo
• Pakej Perpaduan
• Pakej Data Khas Belia

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SIM and devices 7

• How to activate your new SIM
• Pakej PowerJimat
• PhoneFreedom 365
• SIM, eSIM, AirSIM and Gadget SIM
• Trading in your device

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Mobile Broadband 8

• Digi Mobile Broadband Product Disclosure Sheet
• Digi Mobile Broadband Lifetime Rebates
• How to check my Mobile Broadband usage via the MyDigi app?
• What are the devices compatible with my Digi Mobile Broadband SIM?
• What is the default credit limit for my Mobile Broadband plan?

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Fibre 19

• What is Digi Fibre?
• Am I eligible to sign up for Digi Fibre?
• Digi Fibre Plan Rebates
• Can I switch to Digi Fibre from another telco?
• Can I upgrade/downgrade my current Digi Fibre plan?

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Roaming 11

• Unlimited roaming RM36/day
• Roaming Passes
• In-flight Roaming Pass
• Roam Like Home
• Roaming with 5G

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International calls (IDD) 3

• Postpaid IDD
• Prepaid IDD
• Check IDD Rates

DigiMusic™ Play 11

• What is DigiMusic™ Play?
• How do I know if I am a premium subscriber?
• What are the types of songs available for me to download?
• Will I be able to browse and download songs that are not within Universal Music or Sony Music's repertoire?
• Can I sync DigiMusic™ Play with my iTunes/Windows Media Player/Winamp, etc.?

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