Note: Effective 1 June 2022, 15 and 16 digit PINs are acceptable.


Digi Prepaid Subscribers have the option to reload/ top-up their Prepaid Accounts with the PIN method from Digi Prepaid reload card, coupon, or voucher. Each PIN contains 15 or 16-digit PIN numbers for reload activation.


PIN reload/ top-up is conveniently available at any of the following major chain stores nationwide:


Convenience Stores

  1. 7-Eleven

  2. 99 Speedmart

  3. KK Super Mart

  4. myNews.com

  5. FamilyMart

Supermarkets

  1. Giant

  2. Lotus’s

  3. Cold Storage

Pharmacies 

  1. Guardian

  2. Watsons

  3. Apex Healthcare

Petrol Mart 

  1. Petronas

  2. Petron

  3. Shell

  4. BHP Petrol

  5. Caltex

Others 

  POS Malaysia


Please follow the steps below to perform a PIN reload/ top-up:


1. PIN Reload/ Top-Up via the MyDigi Mobile App


Step 1

Purchase the PIN reload/ top-up card or voucher at any Digi Store or one of the Digi Partners listed above.


Step 2

 

Upon a successful reload, you will receive an SMS notification with an updated airtime credit balance.




2. PIN Reload/ Top-Up via UMB Short Code


Step 1

Purchase the PIN reload/ top-up card or voucher at any Digi Store or one of the Digi Partners listed above.

 

Step 2

Dial <*123*><15 or 16-digit reload PIN><#> and press Send/ Call

 

Upon a successful reload, you will receive an SMS notification with an updated airtime credit balance.