Refer to these Options to Check your Prepaid Airtime Credit Balance via our Self-Service Channels:


Option A - To check via the MyDigi Mobile App


Step 1:

(a) Download the MyDigi App via the Apple App Store or the Google Play Store.

(b) Register/ Login to the App.

Step 2: 

Upon a Successful Login to the MyDigi Mobile App, your Prepaid Airtime Credit Balance will be displayed on the Main Page.

 

 



Option B – To check via the MyDigi Web App


Step 1:

Visit the Digi Store Online.

 

Step 2:


Step 3:

Upon a Successful Login to the MyDigi Web App, your Prepaid Airtime Credit Balance will be displayed on the Main Page.

 

 



Option C – To check via the Direct UMB Shortcode *126#


Step 1:

Dial UMB shortcode *126#.


Table Description automatically generated

 

Step 2:

Your Prepaid Airtime Credit Balance will be displayed in a UMB Return Message, as follows: