Direct Reload
Direct reload are available via these channels:
1. MyDigi mobile app
Step 1: Log in to MyDigi Mobile app
Step 2: Select 'Reload’
Step 3: Select 'Online’ on the top panel
Step 4: Select reload amount
Step 5: Enter your email address
Step 6: Click ‘Pay Now’
Note: Reload using MyDigi app and enjoy 10% additional credit for each reload via MyDigi app or web app using credit/debit card, online banking or e-Wallet. Click here for details on free credit.
2. MyDigi web app
Step 1: Go to MyDigi web app
Step 2: Select reload amount
Step 3: Enter your mobile number and email address
Step 4: Click ‘Pay Now’
3. eCommerce Platforms or e-Wallets
Reload can be purchased via Grab, Shopee, Lazada, Boost, Touch ‘n Go eWallet and Z City. Click here for a step-by-step guide on how to reload via e-Wallets.
4. Digi Store and Digi Store Express
Walk into any of the nearest Digi Store or Digi Store Express to request to reload.
5. Self-Service Digi Kiosks
Find the nearest self-service Digi Kiosk and follow the steps on the screen to purchase reload.
6. Bank ATMs and Online Banking
Reload are available via selected bank ATMs and online banking. Please refer to the list below.
- Bank ATMs: Maybank, CIMB Bank, Alliance Bank, RHB Bank, Ambank, Bank Islam, Bank Simpanan Nasional (BSN)
- Online banking: Maybank, CIMB Bank, Public Bank, Alliance Bank, RHB Bank, AmBank, Hong Leong Bank, Bank Islam, Bank Rakyat, Bank Simpanan Nasional (BSN), Bank Muamalat, Agro Bank
Reload via PIN Number
Digi Prepaid subscribers may reload with the PIN method from Digi Prepaid reload card, coupon or voucher. Each PIN contains 15 or 16-digit PIN numbers.
Reload PIN number can be purchased at any of the following stores nationwide:
Convenience Stores | Supermarkets | Pharmacies | Petrol Mart | eCommerce | Others |
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Reload using the PIN number from either MyDigi mobile app or UMB:
1. MyDigi mobile app
Step 1: Log in to MyDigi
Step 2: Select 'Reload’
Step 3: Select ‘PIN’ from the top panel
Step 4: Enter the 15 or 16-digit PIN
Step 5: Tap 'Reload’
2. UMB *123*
Step 1: Dial <*123*><15 or 16-digit reload PIN><#>
Step 2: Press Send/ Call
Step 3: Upon successful reload, an SMS notification will be sent with the updated airtime credit balance