Help Centre

Digi Prepaid Subscribers are recommended to Reload / Top-Up their Prepaid Accounts regularly, to keep their Prepaid Accounts active for Uninterrupted Continuous Usage. 

Reload / Top-Up Services for Prepaid Account is Available via the following channels:

1. MyDigi Mobile App

Digi Prepaid Subscribers are highly-recommended to Download the MyDigi Mobile App via the Apple App Store or the Google Play Store, for the ease of Reload / Top-Up at your fingertips.

Find out how you can Reload / Top-Up using the MyDigi App here.

Download the MyDigi App now.

2. MyDigi Web App

Reload / Top-Up Services for Digi Prepaid Lines are also available conveniently. Reload/ Top-Up your Prepaid Account via the MyDigi Web App instantly here.

3. Digi Store and Digi Store Express

With many Digi Store and Digi Store Express Outlets nationwide, Digi Prepaid Subscribers can conveniently find the nearest Digi Store or Digi Store Express to Reload / Top-Up the Prepaid Accounts.

4. 24-Hour Self-Service Digi Kiosks

Reload / Top-Up your Digi Prepaid Account conveniently at any of the nearest 24-Hour Self-Service Digi Kiosks.

5. Chain Stores

Reload / Top-Up Services for Digi Prepaid Lines are also available at any of the following Major Chain Stores nationwide:

6. Online Banking

Reload / Top-up your Digi Prepaid Lines easily without the need to leave home via the following Banks:

7. Bank ATMs

Reload / Top-Up Services for Digi Prepaid Lines are also available via Bank ATMs, as follows:

8. Mobile E-Wallets

Reload / Top-Up your Digi Prepaid Lines conveniently at your fingertips via the following Mobile E-Wallets:

Ways to Check your Digi Prepaid Airtime Credit Balance 

Find out more on How to Check your Reload / Top-Up Airtime Credit Balance here.