Help Centre

1. Loyalty Bonus

Loyalty Bonus refers to free bonus Internet from Digi Prepaid to thank our loyal subscribers. Digi Prepaid subscribers get up to additional 6GB Loyalty Bonus Internet upon renewals of Monthly Active Internet plans for staying with Digi Prepaid. The longer subscribers stay with Digi Prepaid, the more free Loyalty Bonus Internet are to be rewarded.

2. Eligibility

Digi Prepaid subscribers with (A) minimum 1 month or longer tenure on Digi Prepaid and (B) with any active Monthly Active Internet plan subscription are eligible to get free additional Loyalty Bonus Internet upon successful renewal of Monthly Active Internet plan subscription.

3. Loyalty Bonus Offer

Digi Prepaid subscribers with either one of the following Monthly Active Internet plan subscriptions are entitled to Loyalty Bonus Internet offer.

• NEXT15, NEXT30, NEXT35, NEXT45
• Pakej Data Khas Belia
• Abadi
• Raja Kombo 15, Raja Kombo 30, Raja Kombo 35, Raja Kombo 45

4. How-to-redeem Loyalty Bonus Internet

a) MyDigi app

b) UMB

Redemption via MyDigi app

Step 1: Eligible subscribers to receive Loyalty Bonus SMS notification upon successful renewal of eligible Monthly Active Internet plan subscription. 

Step 2: 

1. Download and login to MyDigi app

2. Select MyDigi Inbox at bottom panel

3. Choose 'You got new freebies' and select Loyalty Bonus to redeem freebie Internet

Step 3: 

1. Select 'Confirm' to complete redemption of Loyalty Bonus Internet

2. Loyalty Bonus freebie Internet will be displayed as an individual data bucket under Usage tab in MyDigi mobile application

Redemption via UMB shortcode

Step 1: Eligible subscribers to receive Loyalty Bonus SMS notification upon successful renewal of eligible Monthly Active Internet plan subscription

Step 2: Dial shortcode *888*1# to redeem Loyalty Bonus Internet

Step 3: Select “1 Free XGB (30 Days)” to complete redemption of Loyalty Bonus freebie Internet