There are 2 types of billing you can find in Digi – Standard Billing & Itemized Billing.
Please refer below to learn more about the differences.
| Standard Billing | Itemised Billing |
Description | Shows Account Summary and Details of Charges only | Shows granular level information on number of individual calls/messages with respective tariff details |
Cost | RM10/month per line if subscribed to paper bill. FREE if digital bill |
- Your default bill will include an itemised bill which is free of charge if you receive it via PDF email, SMS bill or download from MyDigi.
- You also have the option to subscribe to receive a paper bill with the itemised bill for which there will be extra charges. You may walk-in to a Digi Store or call the Customer Service Helpline at 016-2211800 to submit a request for this.