1. What is MyDigi Rewards?
It's got all the good stuff! This is where we store rewards you with offers and discounts from your favourite brands such as Tealive, Lazada, Baskin-Robbins and more. Save more with MyDigi Rewards!
2. How do I access MyDigi Rewards?
It's simple, just download the MyDigi app from the App Store or Google Play Store, or update it to the latest version.
3. How do I purchase or download rewards?
*You will need to download and sign in to the MyDigi app to access MyDigi Rewards.
Step 1: Go to MyDigi SHOP tab in MyDigi App and tap on MyDigi Rewards Icon.
Step 2: Select any reward you're interested in, to view details.
Step 3: Tap on the Get or Buy button to download the reward (charges may apply).
4. I can't download or purchase any rewards. What should I do?
You may be seeing an error message asking you to re-activate your Prepaid line or settle your overdue Postpaid bill before downloading a reward. Please ensure your Postpaid bills are fully paid or that you've reloaded your Prepaid line to continue enjoying MyDigi Rewards.
5. My Near Me isn't working. How do I turn it on?
If you're seeing an error message under the Near Me tab, tap the Settings button and update your location settings to allow MyDigi to locate deals closest to you.
If you are still experiencing problems, please reach out to our Digi Customer Service at 0162211800. Our friendly agents are ever ready to assist.