If you wish to purchase a Roaming Pass before departure or when you have arrived at your destinationMyDigi now offers a range of Options, for both Prepaid and Postpaid Plans.  

 

Given if you have WiFi, you can either Buy Now, or even, In-Advance.  

 

Purchase Roaming Pass via MyDigi App 

 

If you are on a Prepaid plan and wish to purchase now (for immediate activation), 

  1. 1. Open the MyDigi App . 

 

  1. 2. Tap on “Buy Add-Ons”. 

 

  1. 3. Tap on “Roaming”. 

 

  1. 4. Select the Country/ Region that you will be visiting. 

 

  1. 5. Choose the Roaming Pass and Tap on the Price Button. 

 

  1. 6. Select “Now”. 

 

  1. 7. Tap on “Confirm”. 

 

  1. 8. You have successfully subscribed to the Roaming Pass. 

 

 

 

OR, if you wish to buy In-Advance, 

 

  1. 1. Open the MyDigi App . 

 

  1. 2. Tap on “Buy Add-Ons”. 

 

  1. 3. Tap on “Roaming”. 

 

  1. 4. Select the Country/ Region that you will be visiting. 

 

  1. 5. Choose the Roaming Pass and Tap on the Price Button. 

 

  1. 6. Select the Future Date. 

                       

  1. 7. Tap on “Confirm”. 

 

  1. 8. You have successfully subscribed to the Roaming Pass and it will activate anytime from 12 a.m. to 2 a.m. (Malaysia Time) on the Selected Date. 

*Activation Date: 12 a.m. (Malaysia Time) upon SMS Notification. 

 

If you are on a Postpaid plan and wish to purchase now (for immediate activation),


  1. 1. Open the MyDigi App . 

 

  1. 2. Tap on “Buy Add-Ons”. 

 

  1. 3. Tap on “Roaming”. 

 

  1. 4. Select the Country/ Region that you will be visiting. 

 

  1. 5. Choose the Roaming Pass and Tap on the Price Button. 

 

  1. 6. Select “Now”. 

 

  1. 7. Tap on “Confirm”. 

 

  1. 8. You have successfully subscribed to the Roaming Pass. 

 

OR, if you wish to buy In-Advance,


  1. 1. Open the MyDigi App . 

 

  1. 2. Tap on “Buy Add-Ons”. 

 

  1. 3. Tap on “Roaming”. 

 

  1. 4. Select the Country/ Region you will be visiting. 

 

  1. 5. Choose the Roaming Pass and Tap on the Price Button. 

 

  1. 6. Select the Future Date. 

                 

  1. 7. Tap on “Confirm”. 

 

  1. 8. You have successfully subscribed to the Roaming Pass and it will activate anytime from 12 a.m. to 2 a.m. (Malaysia Time) on the Selected Date. 

  2. *Activation Date: 12 a.m. (Malaysia Time) upon SMS Notification. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchase Roaming Pass via UMB menu 

Through the UMB Menu, Digi also offers a Non-WiFi option. However, with this option, you will not be able to purchase the Roaming Pass In-Advance.  

 

Before Departure, please make sure you have turned off your Data Roaming or the Cellular Data/Mobile Data on your mobile phone. You may refer to this Full Guide, on how you can do that. 

 

Upon Arrival at your Destination, 

  1. 1. Dial *800*3# 

  2. The Number will be able to detect which Country you are at and offer the Roaming Pass of that specific Country. 

 

*128*5# 

  1. 2. Select the Roaming Pass. 

  1. 3. Confirm Your Purchase. 

  1. 4. You will receive a Confirmation SMS notifying you of a Successful Roaming Pass Purchase. 

  1. 5. Manually Select the specified/applicable network operator. 

  1. 6. Turn on your Data Roaming or Cellular Data/Mobile Data on your Mobile Phone. 

 

Once you have successfully purchased a Roaming Pass, please take note that 

  1. (i) it can no longer be Cancelled or Refunded. 

  1. (ii) you may purchase more Roaming Passes, anywhere and at any time. However, the Validity Period for each Roaming Pass will commence from the Point of Activation.


  1. (iii) The Roaming Pass will also automatically expire when the Validity Period ends. To avoid being charged with Additional Roaming Rates or Fees, please disable or turn-off the “Data Roaming” or “Cellular Data/ Mobile Data” functions on your Mobile Phone, before the Validity Period expires. You may visit this Guide on how to turn-off the Data Roaming on your phone.


  1. If the functions are not disabled, you will be subjected to Additional Standard International Roaming Charges. For more info on the International Roaming rates, please click here https://www.digi.com.my/shop/roaming-idd/roaming/rates