The Offer


Starting 1st July 2020 till 31 December 2021, all Digi subscribers will be able to redeem the Free 1GB Productivity Internet for selected Education, Productivity, and Information-related Services. 


To redeem your free 1GB Productivity Internet, simply dial the UMB codes below:
Prepaid (Voice & Broadband): Dial UMB *338*1*1#
Postpaid (Voice & Broadband): Dial UMB *238*1*1#
 

After a successful redemption, you may also check your Internet Quota Balance, by dialing *200 *1#.

 

Please take note that this is a Daily Redemption Offer. Each subscriber can only redeem the offer ONCE a day. If you wish to enjoy the Free 1GB Productivity Internet the following day, you must redeem the offer again on the following day. 


 

Eligibility Criteria for Prepaid Voice and Broadband Users


This offer is only available to the Prepaid Rate Plans shown in the Table: 

 

Prepaid Rate Plans

Digi New Best v1

Digi New Best v2

Digi Smart Plans

Digi Best 2016

Digi Best 2017

Digi Prepaid LiVE

Digi Monthly Plan 28

Digi Abadi

Digi Home Broadband (Prepaid Broadband) 

 

If you are not on any of the Prepaid Rate Plans above and would still like to enjoy this Offer, you are required to perform a Change of Plan to the current Eligible Rate Plans.


1. Dial UMB *128*1# to change your plan. 

2. Once your change of plan is successful, you may redeem the Free 1GB Productivity Internet via *338*1*1#.


*Note: Please ensure that you do not have an active internet subscription prior to the “Change of Plan” request as it will not be carried forward to the new rate plan.

 

 

All usage for eligible services will utilise the Free 1GB Productivity Internet first. Once your free 1GB Productivity Quota is exhausted, it will utilise your other quota bucket.

 


If you did not receive any Confirmation Notification after successfully submitting the Request to Redeem the Freebie, please wait for a Maximum of 4 hours for your request to be processed and do not retry your redemption again during that window.

 

 

Eligibility Criteria for Postpaid Voice and Broadband Users

 This offer is available to all Digi Postpaid Consumer and Business - Voice & Broadband – plans, and is not valid for Digi Postpaid Infinite users, who are currently already enjoying unlimited Internet.

 

For legacy rate plans that are on Internet Pay-As-You-Use subscriptions, you must first subscribe to a Monthly Mobile Internet Bundle to activate Internet usage. 

 

If you are not on any of the Postpaid Rate Plans above and would still like to enjoy this Offer, you are required to perform a Change of Plan to the current Eligible Rate Plans.


1. Dial UMB *128*1# to change your plan. 

2. Once your change of plan is successful, you may redeem the Free 1GB Productivity Internet via *238*1*1#.

 

 

The internet consumption for the Postpaid plans will be deducted in this sequence following the order of the internet quota which will be consumed first to the last: 

  1. Quota from the Free 1GB Productivity Internet
  2. Quota from the Free Weekend Internet (if any and usage is on a Weekend)
  3. Quota from the Free YouTube (if any)
  4. Quota from the other Freebies (if any, for one-off or monthly recurring)
  5. Quota from the Internet Top-Up purchase (if any, for one-off or monthly recurring) 
  6. Quota from the Bundled All Day / Base Internet

 

 

If you did not receive any Confirmation Notification after successfully submitting the Request to Redeem the Freebie, please wait for a Maximum of 4 hours for your request to be processed and do not retry your redemption again during that window.

 


Frequently Asked Questions on the Utilisation of the Free 1GB Productivity Internet

 

1. What apps/services/websites are excluded from the Free 1GB Productivity Internet Offer? 
Access to the following apps (both In-App and Browser) will utilise customers’ existing data plan. 

 

Gaming

Music

Social Sites

Video

Arena of Valor

Apple Music

Bigo

Bigo

Call of Duty

JOOX

Facebook

Dailymotion

Free Fire

Shazam

Instagram

FB Live

King of Duty

Smule

Snapchat

IGTV

Legend of Runaterra

SoundCloud

Telegram

JOOX

Life After

Spotify

TikTok

Netflix

Lords Mobile

SYOK

Tumblr

TikTok

Mobile Legends

QQ Music

Twitter

Viu

PUBG Mobile

WeSing

WeChat

YouTube

Rise of Kingdoms

YouTube Music

YY

YY

 

 

2. Can the Free 1GB Productivity Internet be used throughout the day?
 Yes, it can be used throughout the day from 12.01 a.m. till 11.59 p.m.

 


3. I have redeemed the free 1GB Productivity Internet at 12pm today, how long can I enjoy the 1GB quota?

You can enjoy the free 1GB Productivity Internet from 12:00pm onwards until 11:59pm. If you like to enjoy the Free 1GB Productivity Internet tomorrow, you are required to redeem again via UMB channel.

 


4. I have not fully utilised the free 1GB Productivity Internet today, can I carry forward the quota to the following day?

No, your unutilised quota for the day will expire at 12:00 am. The remaining quota will be forfeited, and you will need to redeem the free 1GB Productivity Internet again on the following day

 


5. Your website says the all-day usages for Free 1GB Productivity is effective on 1st July, 08.00 am. What happens if I redeemed the offer on 1st July, 12:01am, do I enjoy all day usages or until 6pm only?
When you redeem at 12:01am on 1st July 2020, you will see the offer can only be used until 6pm. However, by 08:00am on 1st July 2020, your offer will automatically be updated to allow usages for all day until 11:59pm on 1st July 2020.