If you are seeing an increase in your Digi bill, it might be due to one or more of these reasons:

  • Previous overdue balances 
  • Extra usages
  • Roaming charges 
  • Voicemail charges 
  • TalkTime Transfer 
  • Non-Digi subscriptions
  • MyDigi Rewards purchases charged to your bill
  • Outgoing call to hotline numbers (1-300)


We highly recommend you to check your bill charges by downloading Digi itemised bill via the MyDigi app. You will be able to view information on number of individual calls, messages, other usages with respective tariff details in your itemised bill.

If you require further clarification on your bill, you may contact us for further information.