All Digi Fibre Plan comes with a Zyxel EX3300-T0 Router, and it comes with a 1-year warranty. Digi Fibre also supports these routers below if you preferred to use your own routers at home:
- ZTE ZXHN H198A
- Huawei DN8245X6
Easy Set-Up Guide
If you’re looking to use your own router, you may follow the steps below to set up your own Wi-Fi router:
Step 1: Identify an open and centralised location to place your router to improve coverage.
Step 2: Follow the manual instruction from the router manufacturer to set up your router.
Step 3: Input your Point-to-Point Protocol over Ethernet (PPPoE) username and password.
- This can be retrieved from the back of the router that is provided to you during the Digi Fibre installation.
Step 4: Set up the Virtual Local Area Network (VLAN) ID based on the configuration settings below.
- If you require further assistance to configure the VLAN settings, please call our customer service at 016 221 1800 or submit a support ticket through the MyDigi App.
2.4 GHz or 5 GHz Wi-Fi Connection
The two big differences between the 2.4GHz and 5GHz Wi-Fi connections are speed and range. A wireless transmission at 2.4GHz provides internet to a larger area but sacrifices the fast internet speed, while 5GHz provides faster speeds but restricts itself to a smaller area.