All Digi Fibre plan comes with a Zyxel EX3300-T0 router, and it comes with a 1-year warranty. Digi Fibre also supports these routers below if you preferred to use your own routers at home: 

  • ZTE ZXHN H198A 
  • Huawei DN8245X6 



Easy Set-Up Guide 


If you’re looking to use your own router, you may require setting it up. Follow the steps below to set up your own Wi-Fi router.  


Step 1: Identify an open and centralized location to place your router to improve coverage. 


Step 2: Follow the manual instruction from the router manufacturer to set up your router.  


Step 3: Input your Point-to-Point Protocol over Ethernet (PPPoE) username and password. This can be retrieved from the back of the router that is provided to you during Digi Fibre installation.  


Step 4: Set up the Virtual Local Area Network (VLAN) ID based on the configuration settings below: 

If you require further assistance to configure the VLAN settings, please call our customer service at 016 221 1800. 


VLAN ID 

Digi 1 (TM) 

Digi 2 (TIME) 

Digi 3 (Digi) 

Digi 4 (CTS) 

Digi 5 (Allo) 

Internet 

629 

221 

1001 

150 

1600 

VoIP 

N/A 

IPTV 

N/A 

 


2.4 GHz or 5 GHz WiFi 


The two big differences between 2.4GHz and 5GHz Wifi connections are - speed and range. A wireless transmission at 2.4GHz provides internet to a larger area but sacrifices the fast internet speed, while 5GHz provides faster speeds but restricts itself to a smaller area.