All Digi Fibre Plan comes with a Zyxel EX3300-T0 Router, and it comes with a 1-year warranty. Digi Fibre also supports these routers below if you preferred to use your own routers at home: 

  • ZTE ZXHN H198A 
  • Huawei DN8245X6



Easy Set-Up Guide 

 

If you’re looking to use your own router, you may follow the steps below to set up your own Wi-Fi router:

 

Step 1: Identify an open and centralised location to place your router to improve coverage.

Step 2: Follow the manual instruction from the router manufacturer to set up your router.

Step 3: Input your Point-to-Point Protocol over Ethernet (PPPoE) username and password.

  • This can be retrieved from the back of the router that is provided to you during the Digi Fibre installation.

Step 4: Set up the Virtual Local Area Network (VLAN) ID based on the configuration settings below.

  • If you require further assistance to configure the VLAN settings, please call our customer service at 016 221 1800 or submit a support ticket through the MyDigi App.


VLAN ID

Digi 1 (TM)

Digi 2 (TIME) 

Digi 3 (Digi) 

Digi 4 (CTS) 

Digi 5 (Allo) 

Internet 

629

221

1001 

150 

1600 

VoIP 

N/A

IPTV 

N/A 



2.4 GHz or 5 GHz Wi-Fi Connection

 

The two big differences between the 2.4GHz and 5GHz Wi-Fi connections are speed and range. A wireless transmission at 2.4GHz provides internet to a larger area but sacrifices the fast internet speed, while 5GHz provides faster speeds but restricts itself to a smaller area.