The Normal Contract bundle is for a 24-month contract period. Should you terminate within this period, a penalty for pre-mature termination is applicable.
Below are the details of how the pre-mature termination penalty will be charged:
- For Digi Postpaid 90 plan: A flat rate of RM200 (inclusive of RM100 administrative fee)
- For Digi Postpaid 120 & 150 plans: (Monthly Fee x 50% x Remaining months) + RM100 administrative fee
However, if you choose to upgrade to a higher value plan before the end of your 24-month contract, penalty charges will be waived, and your contract tenure will continue unbroken from the period of your upgrade.
If you want to downgrade to a lower value plan, you will need to pay the termination fee and sign up for a new device contract.
If any of the contract Terms and Conditions are breached such as failure to make the instalment payments, Digi has the right to block your device IMEI.
If you are already on a Normal Contract device bundle, you are not allowed to sign up for any other contracts on the same line as 1 MSISDN is only eligible to sign up one contract in total.