After receiving your new Digi SIM, don’t throw away your old SIM just yet! 


Follow these simple steps to successfully switch to Digi. 


Step 1: Keep your old SIM in your phone and look out for the network switching confirmation SMS from your current mobile service provider. 


Step 2: Reply and accept the network switching confirmation SMS to confirm your port-in to Digi.  

Step 3: Wait for your number to be released. In the meantime, keep your line active. 

(Note: For prepaid, top up the minimum balance amount, if required.) 


Step 4: Once that is successful, you can now switch to your new Digi SIM. 


If your switch to Digi request is rejected, submit an enquiry here, or call us at 016-211 1800.