Frequently Asked Questions


1. Who is eligible to join this contest?
This contest is open to all Malaysians and only accessible through QR scanning on SugarBomb X Digi products listed here.



2. How long is the contest?  
Indulge in premium quality scents and join the SugarBomb X Digi: Scan & Win from 11th November 2021 – 31st December 2021. Entries for contest only during the stipulated period will qualify for evaluation. Multiple entries are allowed. 



3. How to join contest? 
 
Step 1: Purchase SugarBomb X Digi fragrances, Inspire or Freedom here or any SugarBomb reseller around Malaysia.
Step 2: Scratch the QR Code on packaging and scan using your device.
Step 3: Once you have scanned the QR Code, you will be required to fill in your details.
Step 4: Spin the wheel to win & tune in to SugarBomb’s Facebook Live at the end of contest period for grand winner’s announcement.



4. How do I purchase SugarBomb X Digi fragrance?  
Visit SugarBomb’s webpage and pick your preferred fragrance from the below options.
Then proceed to check out, fill in shipping details and make a payment.
 
  • Inspire: The smooth spring cherry blossom that brings a gentle sensation of nature
  • Freedom: The scent of spring with lemons and jasmine that fuses with harmony. It has a musky after smell that gives a warm sensation

Upon receiving the fragrance, follow simple 4-steps to join contest and win exciting prizes!



5. How are winner selected, and how will the prizes be given out
Winners will be selected monthly by SugarBomb based on the contest criteria set out in terms and conditions. Announcement of grand winners will be through live stream on SugarBomb Malaysia’s Facebook page within ONE (1) week from the closing date of the contest and for consolation prize winners, SugarBomb will contact via Whatsapp and/or social media.



6. Who is eligible to win the Digi Internet plans?  
All Digi & Non-Digi users can enter the contest and stand a chance to win free Digi Prepaid NEXT Internet plans and Shopee vouchers.

Note: The Internet plan can only be successfully redeemed if you are on Digi Prepaid NEXT plan. To get a new Digi Prepaid NEXT sim, visit http://digi.my/pnext OR to change your plan, just dial *128#.



7. How many months free Digi Internet access would I get if I win the SugarBomb X Digi: Scan & Win Contest?
15 grand winners qualify to win RM105 worth of 35GB/month Digi Internet & Unlimited calls for 3 months (prepaid only) + RM100 worth Shopee voucher AND 985 consolation winners qualify to win RM45 worth of 3.5GB/month Digi Internet & Unlimited social for 3 months (prepaid only).

8. How to redeem the Digi Internet voucher? 

There are two (2) ways to redeem & activate the Internet plan:


  • Dial *123*<CODE># (Eg: *123*1023588466123456#) OR
  • Open your MyDigi app -> Click on “Reload” -> Insert the 16-digit code provided by SugarBomb.

The Internet quota and access to unlimited calls will be immediately granted to your account upon successful redemption. Automatically renews for 3 months.

9. How to redeem the Shopee voucher? 

To redeem the RM100 voucher, select Shopee Voucher on the Checkout page after you've chosen the products to purchase > key in voucher code > click OK and proceed to place the order via your preferred payment method.
  • Voucher valid from 14 Oct 2021 to 14 Jan 2022 (11:59pm) with no minimum spend. 
  • Only valid for Shopee app checkouts. 
  • Applicable on Mall Shops and Preferred Sellers only. Not applicable on tickets & vouchers, baby diapers & potties, baby milk & formula, top-ups, Automotives Merchandise and S-Mart Milo. 
  • Valid for one-time use only.


10. Can I exchange the Digi Internet Voucher for cash? 
The prize is not transferable and / or exchangeable and not for resale. No cash alternatives will be offered. 

11. Can I win more than one prize throughout the campaign period? 
No. Each contest winner shall be entitled to win one (1) prize only.

12. I am a winner, and I did not receive my Digi Internet. Who should I call?
SugarBomb will distribute the prizes to all winners within ten (10) days following selection of winners. For more info, please contact SugarBomb Malaysia at info@wearesugarbomb.com.

13. I am unable to activate the Digi Internet voucher. Who should I call?
You may contact Digi Hotline at 
016-2211800.