Step 2 - You will be required to download the Digi Trade-In App. Once downloaded, launch the app.
Step 3 - Our Digi Staff will input a unique QR Code or Numeric Code in the Digi Trade-In App.
Step 4 - A diagnostic of the device will be done by a Digi Staff to ensure Hardware, Scratches, Cracks and Conditions are validated accordingly, at your presence.
Step 5 - Once the Diagnostic has been completed, the Final Amount will be displayed to you, so that you can confirm to either proceed with the Trade-In or not. If you: -
Agree with the Return Value, you will have to input your details (which includes Bank Account Number) onto the App and submit.
Do Not Agree with the Return Value, you can always choose to opt out.
Step 6 - You will receive the Trade-In Return Value via Bank Transfer, within 7 working days. The Bank Transfer will be done by the Compasia Company.
Once the Trade-In has been completed, please note: -
The Devices can no longer be returned.
No form of Rebates will be given to customers' Existing Postpaid Bill or Device Contract for Trade-In.