Help Centre

1. Renewal Cycle 

RDY88 monthly Internet plan subscription comes with auto-recurring or auto-renewal feature on 30-day recurring basis. In other words, RDY88 Internet plan subscription will renew automatically on recurring 30-day basis on the condition that subscriber has sufficient main credit balance in account. To continue to enjoy full benefits of RDY88 monthly Internet plan, subscribers are recommended to ensure sufficient credit balance in account for uninterrupted service.

2. Insufficient Credit Balance for RDY88 Internet Plan Renewal
RDY88 monthly internet plan will be suspended temporarily in the event of insufficient credit balance for renewal. The plan will be auto renewed as soon as the line is top-upped with sufficient credit amount.

3. Game Credit Cashback for Renewal of RDY88 Monthly Internet Plan

RDY88 monthly Internet plan subscribers are entitled to get 5% internet credit cashback on any DOB transactions via Google Play, Apple App, Garena App, CODA  Shop and Huawei App Gallery.

Note: The cashback value is subject to max cap of RM68 per calendar month for each subscriber. The internet credit cashback will be credited upon successful completion of game credit purchase transaction.

RDY88 monthly Internet plan subscribers are recommended to utilise the Game Credit cashback granted for Internet purchase or RDY88 monthly internet plan renewal to continue to enjoy full benefits of RDY88 monthly Internet plan

4. Exhaustion of Internet Quota

In the event of RDY88 internet quota is exhausted during the 30-day validity, RDY88 monthly Internet plan subscribers may top up the internet by purchasing Monthly Plan Boosters (also known as Quota Top-up or QTU) or On-Demand One-time Pass (OTP). 

5. Monthly Plan Booster 

Monthly Plan Booster (QTU) is the high-speed all-usage quota offer that follows the expiry date of the monthly RDY88 internet plan. 

The monthly plan booster options are as follows:

6. Purchase of Monthly Plan Booster

RDY subscribers may subscriber to Monthly Plan Booster via MyDigi mobile app or web  (Add-Ons > Booster) or by dialing UMB shortcode *128#. Please note that Monthly Plan Booster options will only be available with an active RDY88 monthly internet plan subscription.

7. On-Demand Internet Pass Offers 

On-Demand Internet Pass offers are one-time passes (OTP) available for purchase via MyDigi app or web (MyDigi > Add-Ons > On Demands) or by dialing UMB shortcode *128#.

The On-Demand Internet Pass Offers (OTP) options are as follows: