Prepaid Account Lifecycle Status

Description

Active Period (30 days)

  • RDY Gaming Plan is activated (via new line sign-ups or MNP port-ins) with RDY88 monthly Internet plan subscription, providing an active period of 30 days upon SIM activation


  • Similarly, RDY Gaming Plan will also be re-instated to active state upon following actions

(A) Reload / Top-up;

(B) Renewal of RDY88 monthly Internet plan; 

(C) Subscription to On-demand Internet passes

 

Grace Period (R1)

  • RDY Gaming Plan will transition to R1 grace period upon expiry of RDY88 monthly Internet plan, or when the account validity is lapsed


  • The R1 grace period serves the purpose as an interval for subscriber to reload and renew RDY88 monthly Internet plan subscription upon expiry


  • During R1 grace period, subscriber can continue to receive incoming voice calls and SMS; However, subscriber cannot make any originating voice calls, send SMS, or consume mobile data


  • To reactive a prepaid account from R1 grace period, subscriber is required to perform any amount of reload / top-up and renew RDY88 monthly Internet plan subscription
     

Grace Period (R2)

  • RDY Gaming Plan will transition to R2 grace period, which is only one day in duration, when the R1 grace period is lapsed without any action to reactivate the account


  • During R2 grace period, subscriber will not be able to receive voice calls and SMS, nor make any originating voice calls, send SMS, or consume mobile data


  • To reactivate Digi Prepaid account, subscriber is required to perform a reload / top-up of any amount

 

Termination

  • Digi Prepaid account will be terminated once R2 grace period is lapsed


  • Subsequently, the prepaid account number (MSISDN) will be recycled upon termination of prepaid account