Prepaid Account Lifecycle Status
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Modified on: Thu, 3 Mar, 2022 at 12:04 AM

Prepaid Account Lifecycle Status | Description |
Active Period (30 days) | - RDY Gaming Plan is activated (via new line sign-ups or MNP port-ins) with RDY88 monthly Internet plan subscription, providing an active period of 30 days upon SIM activation
- Similarly, RDY Gaming Plan will also be re-instated to active state upon following actions
(A) Reload / Top-up; (B) Renewal of RDY88 monthly Internet plan; (C) Subscription to On-demand Internet passes |
Grace Period (R1) | - RDY Gaming Plan will transition to R1 grace period upon expiry of RDY88 monthly Internet plan, or when the account validity is lapsed
- The R1 grace period serves the purpose as an interval for subscriber to reload and renew RDY88 monthly Internet plan subscription upon expiry
- During R1 grace period, subscriber can continue to receive incoming voice calls and SMS; However, subscriber cannot make any originating voice calls, send SMS, or consume mobile data
- To reactive a prepaid account from R1 grace period, subscriber is required to perform any amount of reload / top-up and renew RDY88 monthly Internet plan subscription
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Grace Period (R2) | - RDY Gaming Plan will transition to R2 grace period, which is only one day in duration, when the R1 grace period is lapsed without any action to reactivate the account
- During R2 grace period, subscriber will not be able to receive voice calls and SMS, nor make any originating voice calls, send SMS, or consume mobile data
- To reactivate Digi Prepaid account, subscriber is required to perform a reload / top-up of any amount
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Termination | - Digi Prepaid account will be terminated once R2 grace period is lapsed
- Subsequently, the prepaid account number (MSISDN) will be recycled upon termination of prepaid account
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