1. All Digi customers have the right to withdraw their consent for direct marketing purposes (“opt-out”). 

2. Go to MyDigi App or MyDigi Web to self-serve. 

  • Select Menu -> Settings -> Communications 
  • Update marketing preference to continue/ stop receiving promotional messages about Digi or Digi partner’s products & services 

 

3. If you do not have a MyDigi account, you can contact us to update your marketing preference. 

 

4. In the case of unsuccessful opt-in/ opt-out on MyDigi, you can try again, or contact us for help. 

 

5. A few important things to note upon successful opt-out: 

  • You will not be notified via SMS or email on any promotions, exclusive offers, loyalty and benefits about Digi products & services, 
  • You will not be notified via SMS or email on any promotions about Digi partner’s products & services, 
  • You will continue to see current offers and promotions on MyDigi App and MyDigi Web, 
  • You will continue to receive account-related notifications from Digi, such as internet quota information, bill payment reminders, and service disruption messages.