If you sign up for a new Postpaid SIM via Digi Store Online, the SIM can only be activated after delivery of SIM to the customers.  

Once SIM is delivered to the you, it will be activated within a few minutes as soon as our system gets a trigger on the update of delivery status. 

If you experience any delay in activation after the SIM is delivered you, you may perform self-serve activation by performing the following steps: 

How-to Self-Activate SIM Card


For those who sign up for multiple lines, you can input the order ID and choose any one of the SIM serial numbers for activation of all lines.  

Please wait until SIM delivery before performing self-activation of SIM.