Product Overview:

Digi Prepaid NEXT is Digi’s flagship prepaid product catering to data-centric subscribers, providing access to truly high-speed mobile Internet without speed restriction from an easy starting price of RM15/month upwards. 

 

Effective 1 March 2022, Digi Prepaid NEXT is enhanced to provide more value and flexibility to subscribers with options of monthly auto-renewal and monthly one-time Internet plan offers. In addition, customers are provided new options with more boosters, including all-usage Internet boosters, music-streaming boosters, video-streaming boosters, local voice call boosters, and hotspot boosters.

 

Effective Date: 1 Mar 2022  - current

Offer ID: Digi Prepaid NEXT, Digi PREPAID NEXT and Digi prepaid NEXT  



Product Details


Subscribers have the flexibility to choose different internet options on Digi Prepaid NEXT. 

 

Monthly Auto-Renewal 

Subscribers who opt for a monthly auto-renewal will enjoy unlimited social data and hotspot Internet in addition to the base internet quota. The prepaid plan will be auto-renewed every 30 days.  

 

 

NEXT 15 

Pakej Data Khas Belia 20 

NEXT30 

NEXT35 

NEXT45 

Price 

RM15 

RM20 

RM30 

RM35 

RM45 

All-usage Internet quota 

6GB 

15GB 

20GB 

30GB 

40GB 

Hotspot quota* 

1GB 

1GB 

2GB 

3GB 

6GB 

App-based Internet quota* 

Unlimited Social (TikTok, Instagram, FB, Twitter) (up to 3 Mbps) 

Calls 

RM0.15/min 

 

Unlimited free calls to all local networks 

SMS 

RM0.10/SMS 

Validity 

30 days 

*only enjoyed by subscribers who opt for auto-renewal

 


Monthly One-Time  

Subscribers who opt for monthly one-time will enjoy the same base internet quota and price, but are not eligible for additional hotspot and unlimited social data. Upon expiry of the plan (every 30 days), subscribers need to re-purchase to ensure continued usage. 

 

 

NEXT15 

Pakej Data Khas Belia 20 

NEXT30 

NEXT35 

NEXT45 

Price 

RM15 

RM20 

RM30 

RM35 

RM45 

All-usage Internet Quota 

6GB 

15GB 

20GB 

30GB 

40GB 

Hotspot* 

nil 

App-based Internet Quota* 

nil 

Calls 

RM0.15/min 

Unlimited free calls to all local networks

SMS 

RM0.10/SMS 

Validity 

30 days 

*only enjoyed by subscribers who opt for auto-renewal 

 


3-Month Plan Bundle 

Subscribers who opt for a 3-Month Plan Bundle will enjoy unlimited social data and additional hotspot on top of the base internet quota.  

 

 

NEXT15 Plan Bundle (3months) 

NEXT35 Plan Bundle (3months) 

Price (RM) 

RM45 

RM105 

All-usage Base Internet Quota 

6.5GB per month,  

for 3 months 

35GB per month,  

for 3 months 

Hotspot quota 

1GB per month,  

for 3 months 

3GB per month,

for 3 months 

App-based Internet Quota 

Unlimited Social (TikTok, Instagram, FB, Twitter) (up to 3Mbps) 

Calls 

RM0.15/min 

Unlimited calls to all local networks 

SMS 

RM0.10/SMS 

Validity 

30 days 

(auto-renewal for month 2 and 3) 

 


Digi Prepaid NEXT via Digi Store / Organised Trade Stores / Kiosks 

Subscribers onboarded to Digi Prepaid NEXT via Digi Stores, organised trade stores, or kiosks will enjoy a NEXT10 subscription that is valid for 7 days. Upon expiry of the NEXT10 subscription, subscribers have the full flexibility to opt-in to Monthly auto-renewal or monthly one-time internet subscription.



NEXT10 (7 days)

Price (RM)

RM10

All-usage Base Internet Quota

5GB 

Hotspot Quota

N/A 

App-Based Internet Quota

Unlimited Social (TikTok, Instagram, FB, Twitter) (Up to 3Mbps)

Calls

30 mins to all local networks, RM0.15/min thereafter

SMS

RM0.10/SMS

Validity

7 days



Monthly Plan Boosters and On-Demand passes

Subscribers can opt for Monthly Plan boosters if their internet quota finishes before the end of their 30 days subscription. Additionally, subscribers can also opt for On-Demand passes with shorter validity. 


1. Monthly Plan Boosters 


Category 

Price 

Validity 

All-usage 

RM3 for 1.5GB 

Booster follows Monthly Plan

Internet validity 

RM5 for 3GB 

RM8 for 6GB 

RM10 for 10GB 

Music 

RM3 for Unlimited Music Streaming 

Video 

RM20 for Unlimited Video Streaming  
(up to 3Mbps) 

Hotspot 

RM15 for 20GB hotspot 

Calls 

RM5 for 60mins calls to all local network 

30 days 

RM10 for Unlimited Calls to all local network 


2. On-Demand Passes 


Category 

Price 

Validity 

Hourly 

RM1 for Unlimited High Speed  

1 Hour 

RM1 for 1GB 

1 Hour 

RM2 for 5GB Midnight (1am - 7am)  

1am - 7am 

RM2 for 5GB Morning (7am - 1pm) 

7am - 1pm 

Daily 

RM1 for 300MB 

1 Day 

RM1 for Unlimited Video Freedom Lite (512Kbps) 

1 Day 

RM1 for Unlimited Social Lite (512Kbps) 

1 Day 

RM3 for 2GB + 1GB (1pm - 7pm) 

1 Day 

RM4 for Unlimited calls to all local network + 3GB 

1 Day 

RM4 for 4GB 

1 Day 

RM4 for 2GB 

2 Days 

RM8 for Unlimited High-speed (up to 3Mbps) 

1 Day 

Weekly 

RM12 for 2GB + 2GB (1pm - 7pm) 

7 Days 

 


Base Rates – Voice Calls, SMS and MMS


Category 

Denomination 

Calls 

RM0.15/ min, 60 seconds charging block 

SMS 

RM0.10/ SMS 

MMS 

RM0.50/MMS 

 


Loyalty Bonus

Subscribers who stay with Digi Prepaid earn Loyalty Bonus internet (redeemable) upon monthly auto-renewal or monthly one-time Internet plan purchase or renewal. 

 

Customer 

Tenure 

Bonus Internet 

Redeem Bonus Internet within 

Bonus Internet Validity 

1 month 

500MB 

7 days upon granting of freebie.  

Redemption can be done via MyDigi app or UMB.

30 days 

2 months 

1GB 

3 - 6 months 

2GB 

7 -12 months  

3GB 

13 - 23 months 

4GB 

24 months and above 

6GB 

 


Discontinuation of Plans and Offers (effective 1st March 2022)

- Next15 6GB + Unlimited Social and YouTube 

- Next28 6GB + Unlimited Social and YouTube 

- Reload bonus of 100mins on-net calls for RM10 reload to give way to new QTU calls.



Fees & Payment

  1. 1. How does the payment for monthly auto-renewal Internet plans work?  

Monthly auto-renewal Internet plans are designed to simplify Internet plan renewal journey for customers. Once the intended Internet validity has lapsed, monthly auto-renewal Internet plans will renew automatically and Internet plan fees respective to the Internet plan of choice will be automatically deducted from subscriber’s prepaid main account balance to complete subscription renewal. To ensure uninterrupted auto-renewal process, it is necessary for subscribers to ensure sufficient credit balance is available in main account balance. 

 

  1. 2. What happens if I do not have sufficient credits for the monthly auto-renewal?  

In the event that subscriber’s prepaid main account balance falls short of the amount required for Internet plan renewal fees, the monthly auto-renewal Internet plans will be suspended upon expiry. Only when subscribers reload the prepaid with sufficient main credit balance, the monthly auto-renewal Internet plan subscription will renew automatically and Internet plan fees respective to the Internet plan of choice will be automatically deducted from subscriber’s prepaid main account balance to complete subscription renewal.



Where can I sign up for Digi Prepaid NEXT? 

 

For New Line (new number)

Digi Prepaid NEXT is available via following channels: 

1. Digi Store Online (DSO) 

2. Digi Stores, Digi Stores Express, or Authorised Digi Dealer Stores 

3. Digi Kiosks 

4. Modern Trade Stores 

 

For MNP Port-in (switch to Digi from other telcos)

MNP port-in to Digi Prepaid NEXT is available via following channels: 

1. Digi Store Online (DSO) 

2. Digi Stores, Digi Stores Express, or Authorised Digi Dealer Stores 

 

For Existing Digi Prepaid Subscribers (switch to Digi Prepaid NEXT from legacy rate plans)

Dial *128#, select Call Plans and Digi Prepaid NEXT. 

 

Switching from Digi Postpaid to Digi Prepaid NEXT 

For switching to Digi Prepaid NEXT rate plan from Postpaid, the registered owner of Postpaid line is required to visit the nearest Digi Store to perform such change-of-plan request. Please note that verification of the registered owner’s identification document is required as part of the process for Postpaid-to-Prepaid change of plan. 



Purchase of Internet Plan


Digi Prepaid NEXT subscribers can subscribe to monthly auto-renewal Internet plans, monthly one-time Internet plans, monthly plan boosters, and on-demand Internet plans via following channels: 

  1. 1. MyDigi app and web 

2. Dial UMB shortcode *128# 

3. Digi Stores, Digi Stores Express, or Authorised Digi Dealer Stores 

4. Digi Kiosks 



Prepaid Lifecycle:


Lifecycle Status 

Description 

Active 

(Follows Internet subscription validity) 

Prepaid account will be activated when a Digi Prepaid subscriber: 


1. Performs reload to prepaid account, thus extending its account validity. 


2. Upon subscription to any NEXT monthly Internet plan or on-demand Internet pass. 


This is attributed to Always Active feature on all NEXT monthly Internet plans and on-demand Internet pass, which streamlines both account validity and Internet validity upon Internet subscription 

 

R1 Grace Period (90 days) 

  1. 1. Digi Prepaid account will go into R1 grace period upon expiry of account validity. 


  1. 2. The R1 grace period serves as an interval for Digi Prepaid subscribers to reload or renew Internet plan subscription upon expiry. 

 

  1. 3. During R1 grace period, subscribers can continue to receive incoming voice calls and SMS, but cannot make any originating voice calls, send SMS, or consume mobile data. 


  1. 4. To reactive a prepaid account in R1 grace period, subscribers are required to perform a reload of any amount or subscribe to any NEXT monthly Internet plan or on-demand Internet pass. 

 

R2 Grace Period (1 day) 

  1. 1. Digi Prepaid account will transition into R2 grace period, when the R1 grace period (90 days) is lapsed without any action to reactivate the prepaid account. 


  1. 2. During R2 grace period, subscribers will not be able to receive voice calls and SMS, make any originating voice calls, send SMS, or consume mobile data. 

 

  1. 3. To reactivate Digi Prepaid account, subscriber is required to perform a reload of any amount. 


Termination 

  1. 1. Digi Prepaid accounts will be terminated once R2 grace period is lapsed. 

 

  1. 2. Subsequently, the prepaid account number (MSISDN) will be recycled upon termination of prepaid account.


 

 

Data Utilisation Precedence:


  1. 1. Internet Freebie 

In terms of Internet quota utilisation, Internet freebie (such as free 1GB for first time MyDigi app download) sits at the highest Internet quota utilisation precedence.  

 

  1. 2. On-Demand Passes 

Subsequently, the precedence is followed by consumption from on-demand Internet passes (validity <30 days) by the sequence of app-based Internet quota, time-based Internet quota, and all-usage Internet quota. 

 

  1. 3. Monthly Plan Booster 

The next precedence is followed by Monthly Plan Booster (booster/quota top-up) by the sequence of app-based booster, time-based booster, hotspot booster and all-usage booster. 

 

  1. 4. Monthly Auto-Renew / One-Time Internet Plans 

The following precedence refers to the monthly auto-renew/ one-time Internet Plan by the sequence of app-based Internet quota, time-based Internet quota, and all-usage Internet quota. The all-usage Internet quota from monthly auto-renew/one-time Internet plans is applicable to hotspot sharing. 

 

  1. 5. Free Basic Internet 

At the lowest precedence, it is the Free Basic Internet (FBI) from Digi Prepaid NEXT to ensure an always-on Internet experience.