For All Active Digi Subscribers
The due date is typically 30 days from the invoice date and is the last date to pay your Digi Bill.
For Digi Subscribers Requesting to Port-Out or Terminate
If you are porting-out or terminating your Digi Line (we’re sorry to see you go!), the due date stated does not apply. Please refer below for the deadlines for payment:
a. If you are porting-out to another telco, you are required to pay all outstanding amounts (billed and unbilled) within 2 hours of Digi’s port-out SMS notification. Failure to pay will delay or reject your port-out request, and you will need to resubmit the port-out request.
b. If you are terminating your Digi Line, you are required to pay all outstanding amounts (billed and unbilled) before the line can be terminated.
Warning: Non-payment of telecommunication bills may cause service interruption and/or impact your credit rating. We advise all customers to ensure timely payment of your Digi Bill.