1. Monthly Auto-Recurring Internet Plan Subscription
All Digi Prepaid monthly auto-recurring Internet plan subscriptions are due to expire and renew automatically at 00:00 hour on day 30th from the date of subscription on condition that the prepaid line must have sufficient airtime credit balance.
Internet validity, account validity, and Internet quota will be refreshed upon successful renewals and airtime credit balance will be automatically deducted by the same amount equivalent to monthly fees of selected monthly auto-recurring Internet plan subscription.
Failing to renew, the monthly auto-recurring Internet plan subscription will be suspended until the airtime credit balance is topped-up with sufficient balance for automatic renewal.
2. Monthly One-Time Internet Plan Subscription
All Digi Prepaid monthly one-time Internet plan subscriptions are due to expire at 00:00 hour on day 30th from the date of subscription. For monthly one-time Internet plan subscription, customers are required to top up the prepaid line to ensure sufficient airtime credit balance and renew Internet plan subscription manually via self-serve channels such as MyDigi app, MyDigi web, or via UMB short code *128#.
For optimal user experience and additional benefits, customers are recommended to opt for monthly auto-recurring Internet plan subscriptions.