We encourage customers to turn off voicemail before traveling to other countries. This is to avoid any voicemail-related charges.
Postpaid Subscribers:
Step 1: Dial *128#
Step 2: Click on “Digi Rewards & Services”.
Step 3: Click on “Voicemail”.
Step 4: Click on “Deactivate Voicemail”.
Step 5: Click on “Confirm”.
Prepaid Subscribers:
Step 1: Dial *128#
Step 2: Click on “My Account”.
Step 3: Click on “Account Setting”.
Step 4: Click on “Voicemail”.
Step 5: Click on “Deactivate Voicemail”.
Step 6: Click on “Confirm”.
You will receive an SMS confirmation that the voicemail service has been deactivated.