We encourage customers to turn off voicemail before traveling to other countries. This is to avoid any voicemail-related charges. 

  

Postpaid Subscribers:

Step 1: Dial *128#

Step 2: Click on “Digi Rewards & Services”.

Step 3: Click on “Voicemail”.

Step 4: Click on “Deactivate Voicemail”.

Step 5: Click on “Confirm”.

 

Prepaid Subscribers:

Step 1: Dial *128#

Step 2: Click on “My Account”.

Step 3: Click on “Account Setting”.

Step 4: Click on “Voicemail”.

Step 5: Click on “Deactivate Voicemail”.

Step 6: Click on “Confirm”.

 

You will receive an SMS confirmation that the voicemail service has been deactivated.