Note: We encourage customers to turn off voicemail before traveling to other countries to avoid any voicemail-related charges.

 

To deactivate Roaming Voicemail:


For Digi Postpaid subscribers:

Step 1: Dial *128# 

Step 2: Click on 'Digi Rewards & Services' 

Step 3: Click on 'Voicemail'

Step 4: Click on 'Deactivate Voicemail & Notify Me' 

Step 5: Click on 'Confirm'.

  

For Digi Prepaid subscribers:

Step 1: Dial *128# 

Step 2: Click on 'My Account'

Step 3: Click on 'Account Setting' 

Step 4: Click on 'Voicemail'

Step 5: Click on 'Deactivate Voicemail & Notify Me' 

Step 6: Click on 'Confirm'.

  

You will receive an SMS confirmation that the voicemail service has been deactivated. 

 

If you wish to turn on your voicemail service, submit a request to us here or call our customer service for assistance.