We encourage customers to turn off voicemail before traveling to other countries to avoid any voicemail-related charges.
To deactivate Roaming Voicemail
For Digi Postpaid subscribers:
Step 1: Dial *128#
Step 2: Click on “Digi Rewards & Services”.
Step 3: Click on “Voicemail”.
Step 4: Click on “Other Setup”.
Step 5: Click on “VMS Roaming Off”.
For Digi Prepaid subscribers:
Step 1: Dial *128#
Step 2: Click on “My Account”.
Step 3: Click on “Voicemail”.
Step 5: Click on “Other Setup”.
Step 6: Click on “VMS Roaming Off”.
You will receive an SMS confirmation that the voicemail service has been deactivated.