Note: We encourage customers to turn off voicemail before traveling to other countries to avoid any voicemail-related charges.
To deactivate Roaming Voicemail:
For Digi Postpaid subscribers:
Step 1: Dial *128#
Step 2: Click on 'Digi Rewards & Services'
Step 3: Click on 'Voicemail'
Step 4: Click on 'Deactivate Voicemail & Notify Me'
Step 5: Click on 'Confirm'.
For Digi Prepaid subscribers:
Step 1: Dial *128#
Step 2: Click on 'My Account'
Step 3: Click on 'Account Setting'
Step 4: Click on 'Voicemail'
Step 5: Click on 'Deactivate Voicemail & Notify Me'
Step 6: Click on 'Confirm'.
You will receive an SMS confirmation that the voicemail service has been deactivated.
If you wish to turn on your voicemail service, submit a request to us here or call our customer service for assistance.