We encourage customers to turn off voicemail before traveling to other countries to avoid any voicemail-related charges.

 

To deactivate Roaming Voicemail


For Digi Postpaid subscribers:

Step 1: Dial *128#

Step 2: Click on “Digi Rewards & Services”.

Step 3: Click on “Voicemail”.

Step 4: Click on “Other Setup”.

Step 5: Click on “VMS Roaming Off”.



For Digi Prepaid subscribers:

Step 1: Dial *128#

Step 2: Click on “My Account”.

Step 3: Click on “Voicemail”.

Step 5: Click on “Other Setup”.

Step 6: Click on “VMS Roaming Off”.

 

You will receive an SMS confirmation that the voicemail service has been deactivated.