How to deactivate voicemail before travelling abroad? : Help Centre

How to deactivate voicemail before travelling abroad? Print

Modified on: Wed, 7 Dec, 2022 at 10:42 AM

We encourage customers to turn off voicemail before traveling to other countries to avoid any voicemail-related charges.

Digi Postpaid subscribers:

Step 1: Dial *128#

Step 2: Click on “Digi Rewards & Services”.

Step 3: Click on “Voicemail”.

Step 4: Click on “Deactivate Voicemail”.

Step 5: Click on “Confirm”.

Digi Prepaid subscribers:

Step 1: Dial *128#

Step 2: Click on “My Account”.

Step 3: Click on “Account Setting”.

Step 4: Click on “Voicemail”.

Step 5: Click on “Deactivate Voicemail”.

Step 6: Click on “Confirm”.

You will receive an SMS confirmation that the voicemail service has been deactivated.

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