There will be one-time fees to the subscribers for new line and port-in registrations which will be charged into the subscriber’s first bill as below:
Fees Type | Payment Collection Point | Service Tax Status | Registration Type (Digi Store/Digi Store Express/Digi Dealers/Digi Organized Trade Partners/DSO/MyDigi) | |||
New Line | Port-In | Prepaid-to-Postpaid | Change Of Plan | |||
One-time Processing Fee (Appears in bill as ‘Processing Fee’) | Charged to the first bill | Taxable | RM10 |
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One Time SIM Fee [Appears in bill as “One Time Fee – SIM (NP:RM5)] (Effective 14 October 2022 for all registrations which involve issuance of new SIM) | Non-Taxable | RM5 |
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*One-time SIM fee will be waived for registration via Digi Store Online, MyDigi App, Shopee or Lazada.
Note:
- A one-time SIM fee of RM5 will be charged for every Postpaid line registration for new line and port-in registrations performed at Digi Stores and dealer outlets beginning 14 October 2022. This one-time fee is to cover SIM-related handling costs and will be charged to the subscriber’s first bill for sign-ups of Digi Postpaid plans (principal, family and Gadget SIM) and Postpaid Mobile Broadband plans (principal and supplementary)
- The one-time processing fee of RM10 for administration/processing of the application will remain and be reflected on the first bill for lines registered on any channel.
- These one-time fees will be charged to the subscriber’s first Postpaid bill.