To switch to Digi Prepaid NEXT rate plan from other telcos, the registered owner of the prepaid line from other telco is required to make a port-in request via either one of the two available methods:
- Digi Store Online
- Digi Store
Digi Store Online (DSO)
Step 1: Visit Digi Store Online (DSO), click your desired Digi Prepaid NEXT plan and click 'Switch to Digi'.
Step 2: Enter your NRIC number and phone number to port-in to Digi Prepaid NEXT. Select 'Proceed' to continue.
Step 3: Select Monthly Active Internet plan add-on of your choice. We recommend NEXT35 for the best value (30GB + unlimited calls to all network for RM35/mth). Click 'Proceed' to continue.
Step 4: Enter billing address and shipping details and proceed to payment to complete transaction.
Within 7 business days upon successful completion of port-in request to Digi, you will get an SMS notification to your current prepaid line upon successful port-out from your current telco to transition to Digi Prepaid NEXT.
At the same time, Digi Prepaid NEXT SIM will be delivered to your doorstep (delivery address) within 7 business days.
Plug in Digi Prepaid NEXT SIM to device and make the first call to any number for real-time SIM activation.
Customers may opt for assisted port-in journey by walk-in to any nearest Digi Store for port-in to Digi Prepaid NEXT request.
The prepaid line registered owner is required to present identification document for verification purpose as part of port-in process.