Subscribers may sign-up for the Digi Postpaid All-New Postpaid Family package by:

  • subscribing to a new line
  • port-In from other telcos
  • convert from Digi Prepaid to Postpaid, or
  • change of plan


These can be done at any Digi Store, Digi Store Express and Digi Dealer.


All new Digi Postpaid Family plan sign-ups require a plan advance payment collection as outlined below: 

Activation Type

Digi Stores, Digi Stores Express, Digi Dealers

Digi Store Online

New Line

1-Month Postpaid Plan Fee 

1-Month Postpaid Plan Fee


1-Month Postpaid Plan Fee (waived until further notice) 

1-Month Postpaid Plan Fee

Prepaid to Postpaid 

1-Month Postpaid Plan Fee 

Not Available

Change of Plan


Not Available


Non-Malaysians who sign up for a Postpaid Family Line are required to pay a RM500 deposit for each line at the point of registration. This deposit will be refunded after the customer stays for a minimum of 2 months according to the Postpaid Bill cycle. 

In addition to the plan advance payment, subscribers may be subject to one-time fees that are charged to the first Postpaid bill.