Subscribers may sign-up for the Digi Postpaid Family Unlimited Package by:
- subscribing to a new line
- port-In from other telcos
- convert from Digi Prepaid to Digi Postpaid, or
- change of plan
These can be done at any Digi Store, Digi Store Express and Digi Dealer.
All new Digi Postpaid Family plan sign-ups require a plan advance payment collection as outlined below:
Activation type | Digi Stores, Digi Stores Express, Digi Dealers | Digi Online Store |
New Line | 1-Month Postpaid Plan FREE | 1-Month Postpaid Plan FREE |
Port-in | 1-Month Postpaid Plan FREE (waived until further notice) | 1-Month Postpaid Plan FREE |
Prepaid to Postpaid | 1-Month Postpaid Plan FREE | 1-Month Postpaid Plan FREE |
Change of plan | Postpaid tenure less than 6 months: 1-month Postpaid plan fee Postpaid tenure more than 6 months: waived | Postpaid tenure less than 6 months: 1-month Postpaid plan fee Tenure more than 6 months: waived |
Non-Malaysians, who sign up for a Postpaid Line are required to pay a RM500 deposit at the point of registration. This deposit will be refunded after the customer stays for a minimum of 2 months according to the Postpaid Bill cycle.
In addition to the plan advance payment, subscribers may be subject to one-time fees that are charged to the first Postpaid bill.