All sign-ups of the new Postpaid plans require a plan advance payment collection as per below:
Activation type | Digi Stores, Digi Stores Express, Digi Dealers | Digi Online Store |
New line | 1-Month Postpaid plan fee | 1-Month Postpaid plan fee |
Port-in | 1-Month Postpaid plan fee (Waived until further notice) | 1-Month Postpaid plan fee |
Prepaid-to-Postpaid | 1-Month Postpaid plan fee | 1-Month Postpaid plan fee |
Change of Plan | Tenure below 6 months: 1-Month Postpaid plan fee
Tenure 6 months & above: Waived | Tenure below 6 months: 1-Month Postpaid plan fee
Tenure 6 months & above: Waived |
Effective 9 May 2022, the plan advance payment for the Principal Digi Postpaid 200 (2022) will be RM110. Therefore, the total advance payment for the Family Unlimited Bundle of 1 Principal + 2 Family Lines will be RM200/month.
Non-Malaysians, who sign up for a Postpaid Line are required to pay a RM500 deposit per line at the point of registration. This deposit will be refunded after two complete billing cycle from the date of account termination. For example, a non-Malaysian subscriber with billing cycle on 21st of each month and terminated the postpaid line on 23rd February would only receive the refund of the deposit after 21st April.
In addition to the plan advance payment, subscribers may be subject one-time fees that are charged to the first Postpaid bill.