Product Overview: CelcomDigi High Speed Unlimited Home Fibre Internet
Effective Date: March 2023 - current
1. PLAN DETAILS
2. INITIAL SERVICE CONTRACT
Activation of the CelcomDigi Fibre 100Mbps (353207) Plan comes with a 24-month initial service contract. Therefore, customer must serve a minimum subscription of 24 months from activation date. An early termination fee will be charged for termination during contract period.
The CelcomDigi Fibre 100Mbps (353207) comes with a Wi-Fi 6 Router.
Currently, there are no add-on options available for CelcomDigi Fibre 100Mbps (353207).
5. UPGRADE / DOWNGRADE
CelcomDigi Fibre 100Mbps (353207) plan upgrade and downgrade options are as outlined below:
1. Customers must walk into Digi Store or Celcom Blue Cube to perform Fibre Line termination.
2. Customers must return the Fibre Equipment (Broadband Termination Unit (BTU) / Modem and Router) upon termination request. Failure to fulfill this condition will result in a penalty.
Early Termination Fee:
Minimum of RM500 or (Number of Remaining Contract Months x Monthly Fibre Commitment Value), whichever is higher.
Failure to return Fibre Device:
RM 500 penalty will be imposed upon failure to return the Optical Modem and Router upon termination.
8. OTHER FEES