Product Overview: CelcomDigi High Speed Unlimited Home Fibre Internet 

Effective Date: March 2023 - current

1. PLAN DETAILS

Price

RM150/month

Download Speed

300 Mbps

Upload Speed

50 Mbps

2. INITIAL SERVICE CONTRACT

The Activation of CelcomDigi Fibre 300Mbps (353208) Plan comes with a 24-month initial service contract. Therefore, customer must serve a minimum subscription of 24 months from activation date. An early termination fee will be charged for termination during contract period.

3. ROUTER

The CelcomDigi Fibre 300Mbps (353208) comes with a Wi-Fi 6 Router.

4. ADD-ON

CelcomDigi Fibre 300Mbps (353208) subscribers can add-on a Samsung 4K Smart TV from RM2/day. 

5. UPGRADE / DOWNGRADE

CelcomDigi Fibre 300Mbps (353208) plan upgrade and downgrade options are as outlined below:

  1. CelcomDigi Fibre 50Mbps
  2. CelcomDigi Fibre 100Mbps
  3. Celcom Home Fibre 500Mbps
  4. Celcom Home Fibre 1Gbps
  5. Digi Fibre 190
  6. Digi Fibre 270
  7. Digi Fibre 290

6. TERMINATION

1. Customers must walk into Digi Store or Celcom Blue Cube to perform Fibre Line termination.

2. Customers must return the Fibre Equipment (Broadband Termination Unit (BTU) / Modem and Router) upon termination request. Failure to fulfill this condition will result in a penalty. 

7. PENALTY

Early Termination Fee:

Minimum of RM500 or (Number of Remaining Contract Months x Monthly Fibre Commitment Value), whichever is higher.


Failure to return Fibre Device:

RM 500 penalty will be imposed upon failure to return the Optical Modem and Router upon termination.g

8. OTHER FEES

  • Downgrade Fee: RM50 (charge to bill)
  • Rescheduling: RM200
  • Relocation: RM200
  • Cancellation: RM200