Frequently Asked Questions


1. What is the #BestFibreForever Contest about?

The #BestFibreForever Contest is a contest by CelcomDigi, where participants can submit a video of them sharing why they would like to switch from their current Fibre provider in a video below 30 seconds on Instagram and stand a chance to win ONE Year 300Mbps CelcomDigi Fibre for free. 

 

2. What is the #BestFibreForever Contest mechanics? 

Interested participants are required to:  

  • Record a video to share why you need a better Fibre provider in less than 30 seconds

  • Post on Instagram Feed/Reels (make sure account is set to public)  

  • Follow & tag @celcomdigi and include hashtag #BestFibreForever in your post

  • Complete the form on the contest page at https://fibre.celcomdigi.com/campaign/bestfibreforever

 

3. Who can join the #BestFibreForever Contest? 

All existing Fibre customers from all service providers except Celcom, Digi & CelcomDigi subscribers residing in Malaysia are eligible to join this challenge.  

 

4. What is the prize for the #BestFibreForever Contest? 

1 Year free 300Mbps Fibre Internet. One winner will only be eligible to win one prize. 

 

5. How will the winners for the #BestFibreForever Contest be selected? 

Potential winners will be selected by CelcomDigi’s panel of judges based on content quality, effort, and creativity. 

 

6. I am not a Fibre subscriber; can I still join the #BestFibreForever Contest? 

This #BestFibreForever Contest is open to existing fibre subscribers residing in Malaysia. 

 

7. How will I know if I have won the #BestFibreForever challenge? 

Potential winners will be contacted by CelcomDigi via Instagram Direct Message or WhatsApp from CelcomDigi Fibre team. Follow us @celcomdigi and please check your Direct Messages or WhatsApp. Good luck! 

 

8. When is the contest period? 

The contest will be held from 25 May 2023 to 24 July 2023 on Celcom, Digi & CelcomDigi official Instagram page. 

 

9. I don’t see my submission on the contest page. Why? 

Submissions are being vetted before they are published on the contest website. Make sure your content is safe and recorded in good quality, approved submissions will be published in 72 hours.