Frequently Asked Questions
1. Where can customers purchase the Oppo Find N3 Flip?
Customers can purchase the Oppo Find N3 Flip via Digi Store Online, Digi Store and Digi Store Express. Each purchase comes with two freebies; the Oppo Care screen protection warranty (in-store & online) and Portable PU Case (online only).
2. What is the Oppo Care screen protection warranty freebie?
The Oppo Care screen protection warranty freebie covers the internal and external screen protection for your new Oppo Find N3 Flip. The warranty is valid for 12 months.
3. Who is eligible for this freebie?
All customers who have purchased an Oppo Find N3 Flip with Digi via PhoneFreedom 365 are eligible for this offer.
4. How can I redeem the warranty freebie?
The warranty is automatically activated once you have powered up your device and connected to the Internet.
5. How can I see the warranty freebie?
You may view the freebie via the My Oppo app.
Step 1: Launch the 'My Oppo' app on your Oppo Find N3 Flip.
Step 2: Select the 'Find N3 Flip Screen Protection' under My Privileges.
6. How do I check the status of my redeemed warranty freebie?
Step 1: Visit Oppo’s Support page.
Step 2: Select 'Authenticity and Warranty Check'
Step 3: Key in your device’s IMEI number and click 'Check Now'.
7. I have damaged my screen. Where can I claim the warranty freebie?
You may visit the nearest Oppo service centre to claim the warranty.