Prepaid IDD

Check IDD Rates
To check our IDD Rates, please refer here: https://store.digi.com.my/shop/roaming-idd/idd/rates
Thu, 21 Oct, 2021 at 8:26 AM
Will IDD rates differ based on the Digi Prepaid™ plan that I am using?
Yes, IDD rates will differ based on the Digi Prepaid™ plan that you are using. To avoid surprise charges, please make sure that you have selected the correc...
Thu, 2 Sep, 2021 at 9:40 AM
Do I have to activate IDD before making international calls?
No. You don't have to activate IDD as it is a default service for all Digi Prepaid™ customers.
Thu, 2 Sep, 2021 at 9:40 AM
Do I have to pay an activation fee or make a deposit to activate IDD?
No, you don’t have to pay an activation fee or make a deposit to activate IDD.
Thu, 2 Sep, 2021 at 9:41 AM
Are these IDD rates applicable when I am roaming overseas?
No, these IDD rates are not applicable when you are roaming overseas. All calls made while you are abroad will incur charges set by the mobile network opera...
Thu, 21 Oct, 2021 at 4:07 PM
What is the charging block for an IDD call?
You will be charged based on a 60-second charging block for IDD calls.
Thu, 2 Sep, 2021 at 9:42 AM
Why is there an increase in the International SMS rates to the listed countries?
In an effort to maintain the quality of our service, the increase in International SMS rates comes as a response to an increase in costs to these countries....
Thu, 2 Sep, 2021 at 9:42 AM
Is the change in rates applicable to Digi Prepaid™ and/or Digi Postpaid™ subscribers?
The change in rates is applicable to Digi Prepaid™ subscribers only with the exception of HAPPY subscribers where the International SMS rate is RM1/SMS.
Thu, 2 Sep, 2021 at 9:43 AM
Do International SMS rates vary at different times of the day?
No, the International SMS rates apply to any given period of the day.
Thu, 2 Sep, 2021 at 9:43 AM
What are the International SMS rates for countries that are not listed?
The International SMS rates for countries that are not listed are 50sen/SMS.
Thu, 2 Sep, 2021 at 9:43 AM