Postpaid IDD

Check IDD Rates
To check our IDD Rates, please refer here: https://store.digi.com.my/shop/roaming-idd/idd/rates
Thu, 21 Oct, 2021 at 8:27 AM
Will IDD rates differ based on the Digi Postpaid™ plan that I am using?
No, IDD rates do not differ, regardless of which Digi Postpaid™ plan you are using. However, special rates to 11 countries apply if you are a foreigner or e...
Thu, 21 Oct, 2021 at 4:10 PM
Do I have to activate IDD before making international calls?
Yes, you must activate IDD before making international calls. Please call the Digi Customer Service Helpline at 016 221 1800 or walk in to your nearest Digi...
Thu, 2 Sep, 2021 at 9:44 AM
Do I have to pay an activation fee or make a deposit to activate IDD?
No, you don’t have to pay an activation fee or make a deposit to activate IDD.
Thu, 2 Sep, 2021 at 9:45 AM
Are these IDD rates applicable when I am roaming overseas?
No, these IDD rates are not applicable when you are roaming overseas. All calls made while you are abroad will incur charges set by the mobile network opera...
Thu, 21 Oct, 2021 at 4:21 PM
What is the charging block for an IDD call?
You will be charged based on a 30-second/60-second/180-second charging block, depending on the country that you are calling.
Thu, 2 Sep, 2021 at 9:46 AM
Are these IDD rates applicable to supplementary line users?
Yes, these IDD rates are applicable to supplementary line users.
Thu, 2 Sep, 2021 at 9:46 AM