FAQ and Plan Details

How to Turn On/Off Data Roaming in Mobile Phone Settings
For iOS users:  1. Open Settings 2. Tap on Mobile Data 3. Ensure that your mobile data is turned on by sliding the Mobile Data toggle to the righ...
Thu, 2 Jun, 2022 at 12:09 PM
How to Turn On/Off Roaming Service on Mobile Plan
Here are the steps to turn Roaming Service on or off through MyDigi. Friendly reminder: Roaming Service has to be turned ON to purchase the Roaming Passes....
Mon, 19 Sep, 2022 at 3:48 PM
How to Deactivate Voicemail Before Travelling Abroad
We encourage customers to turn off voicemail before traveling to other countries. This is to avoid any voicemail-related charges.     Postpaid Subscribers...
Mon, 18 Jul, 2022 at 3:45 PM
Why I can't get roaming in my area
For Thailand, there are no roaming services available in Pattani, Yala and Narathiwat districts due to restrictions set by the Thai Government   For India...
Wed, 24 Aug, 2022 at 8:49 AM
Digi Postpaid / Prepaid - Roaming Pass FAQ
1. Where to get Digi Postpaid / Prepaid - Roaming Pass? Go to Roaming Pass for more details. 2. When to purchase Roaming Passes? You can purchase...
Wed, 24 Aug, 2022 at 5:59 PM
Digi Postpaid / Prepaid - Roaming Passes & Eligible Countries
Country Listing under Roaming Pass Passes Countries Country Listing by Categories 1-Day Pass For single-country use only These passes ca...
Thu, 25 Aug, 2022 at 6:44 PM
Digi Postpaid - How to Read Internet Top Up & Roaming Pass Usage Display on MyDigi App & Web
Please refer to this guide to understand how to read the usage display for Internet Top-up and Roaming Pass purchases with validity that cuts across bill cy...
Thu, 2 Jun, 2022 at 12:12 PM
Digi Postpaid - Roam Like Home
Offer Details Roam Like Home is a monthly recurring package, with a fixed monthly fee that gives subscribers roaming internet, voice calls and/or IDD in 10...
Thu, 25 Aug, 2022 at 5:54 PM
Digi Postpaid – Roam Like Home (non-contractual offer before 8th Aug 2022)
If you are currently subscribed to previous non-contractual Roam Like Home offers, please refer to the following table for eligible Digi Postpaid plans and ...
Thu, 25 Aug, 2022 at 5:58 PM
Digi Postpaid - Roam Like Home Automatic Monthly Renewal
Roam Like Home Automatic Monthly Renewal    Roam Like Home is renewed automatically according to the bill cycle of your Postpaid Plan. The standard validi...
Thu, 25 Aug, 2022 at 12:30 PM