[ARCHIVED] Notices

Archived Notices – Here is What You Should Know
As a responsible business, Digi aims to promote transparency in the way we communicate with our customers. Therefore, we will continue to keep all of our ar...
Fri, 10 Dec, 2021 at 9:07 PM
[Scheduled] MyDigi App will be Unavailable on 21st January 2022, 12 a.m. - 4 a.m. due to System Maintenance
[RESOLVED] Untuk versi Bahasa Malaysia, sila skrol ke bawah   *Date and Time Stamp: 10:00 a.m., 17 January 2022  Interruption on your experience...
Fri, 21 Jan, 2022 at 10:10 AM
[Scheduled] Services that require Login with Email and Password will be Unavailable on 5th January 2022, 12 a.m. – 6 a.m. due to System Maintenance
[RESOLVED] Untuk versi Bahasa Malaysia, sila skrol ke bawah *Date and Time Stamp: 6 p.m., 04 January 2022 Interruption on your experience during...
Wed, 5 Jan, 2022 at 10:16 AM
Service Interruptions in some parts of Malaysia due to Floods
[RESOLVED] Untuk versi Bahasa Malaysia, sila skrol ke bawah *Date and Time Stamp: 09.30 a.m., 29 December 2021  Service Interruptions in some p...
Mon, 3 Jan, 2022 at 7:16 PM
[SCHEDULED] Account Management, Reload and Bill Payment Services will be Unavailable on 21st December 2021, 2 a.m. - 4 a.m. due to System Maintenance
[RESOLVED] Untuk versi Bahasa Malaysia, sila skrol ke bawah  *Date and Time Stamp: 8 p.m., 20 December 2021 Interruption on your experience...
Tue, 21 Dec, 2021 at 9:01 AM
[SCHEDULED] Account Management, Reload and Bill Payment Services will be Unavailable on 12th January 2022, 2 a.m. - 4 a.m. due to System Maintenance
[RESOLVED] Untuk versi Bahasa Malaysia, sila skrol ke bawah  *Date and Time Stamp: 6:00 p.m., 11 January 2022 Interruption on your experience d...
Fri, 21 Jan, 2022 at 10:09 AM
Delay in Postpaid Bill payment processing on MyDigi and Digi Store Online
[RESOLVED] Dear Digi subscribers,  We are currently facing some delays in Postpaid Bill payment processing on MyDigi and Digi Store Online. Our team...
Tue, 21 Dec, 2021 at 12:39 AM
Service Interruption in Bintulu, Miri, Lawas, Limbang and Tatau, Sarawak
[RESOLVED] All services have been restored to the affected areas. If you are still experiencing intermittent connectivity issues, please perform a netwo...
Fri, 17 Dec, 2021 at 5:18 PM
December Billing will be Accessible via MyDigi and Digi Store Online, on 9 p.m. 14th December 2021
[RESOLVED] Dear Digi Subscribers, Billing for December is currently inaccessible via MyDigi and Digi Store Online. However, it will be Fully-Restore...
Wed, 15 Dec, 2021 at 2:28 PM
MyDigi App Version V12.2 - Support Enhancements
As of 26 October 2021, the MyDigi App is releasing its New Support Enhancements for the V12.2 version. Steps for the Live Chat function: Step...
Fri, 19 Nov, 2021 at 10:48 AM