Help Centre

Hi Subscribers, Here is a List of Recent Scam Issues that we have noticed and identified to be Fraudulent. If you are facing anything similar, do check o...

Dear Subscribers, We note that there have been reports of suspicious activity related to unknown numbers. We strongly advise that customers Do NOT g...

Dear Subscribers, It has come to our attention that there have been reports of Digi Subscribers receiving SMSes from unknown numbers (e.g., Short Code,...

Dear Subscribers, It has come to our attention that there have been reports of a syndicate impersonating Digi sale representatives. They will contact Di...

Dear Subscribers, We have been seeing reports of two phishing emails going around related to uncollected packages from Pos Malaysia. These emails are se...

Dear Subscribers, It has come to our attention that there have been reports of a new scam being spread on WhatsApp. The Malaysian Communications and Mul...

Dear Subscribers,   It has come to our attention that there have been reports of suspicious posts on Facebook, claiming that viewers will receive a welcom...

Dear Subscribers,  We have recently discovered a FAKE Digi Rewards Program that has been circulating around. The scam claims that users are entitled to ...

Hey Subscribers,   A Gentle Reminder to always be aware of messages received from unknown numbers. We've recently learned a new scam that's been c...

Dear Subscribers, It has come to our attention that there have been reports of suspicious posts on Facebook, requesting viewers for their personal phone n...

Dear Subscribers, We have been made aware that there is a FAKE Digi Survey hosted on a Fraudulent Website. Note that international-package-delivery.co...

Dear Subscribers, It has come to our attention that there are malicious users on Facebook, aiming customers who have been using Digi for one year or mor...

“Wangiri Calls” is a widespread method of generating short calls and leaving a missed call notification on the display of peoples’ handsets. A fraudster wil...

Dear Subscribers, We have identified a new scam that claims to offer the Samsung Galaxy S9 for RM5. The pop-up and subsequent link will request that you...

Dear Subscribers, It has come to our attention that there is another WhatsApp Scam being circulated. Digi will NEVER message customers via WhatsApp....

Dear Subscribers, It has come to our attention that there are Malicious Users on our Digi Community site. We are actively removing the spam accounts an...

Dear Subscribers, We have recently learned of a New Scam being spread on WhatsApp. The message includes your phone number and a Fake Referral Number wit...

Dear Subscribers, If you received a message with a link winrewardstoday.com, asking you to complete a survey, DO NOT PARTICIPATE. The link is a scam whic...

Dear Subscribers, Note that this is a SPAM. ALL Digi Online Contests will be hosted on our Official Channels. Facebook : https://www.facebook.com/dig...

Dear Subscribers, It is brought to our attention that there is a Fake Digi Menang Bersama Contest hosted on a Fraudulent Website. Note that mydigi....

Dear Subscribers, Recently, there has been an increase in cases where fraudsters are pretending to be a Friend on Facebook and other social media platfo...