Help Centre

Postpaid  Digi Postpaid Lines will be terminated if there is an outstanding payment of 3 consecutive months.  To reactivate the terminated Postpaid ...

If you are on the Digi network, no data charges will be incurred for any usage within the app. However, redirection to other websites or apps from MyDigi Ap...

Your port-out request might not be successful due to one or more of these reasons: You still have outstanding/overdue bills You are still on contract wi...

You can request a refund when your switch to Digi (port-in) request was unsuccessful. Here is how to submit your request for a refund: Visit our Digi ...

If you are a Digi Postpaid, Broadband or Fibre subscriber, you can perform a self-serve check on your contract period. Here's how! Step 1: Login to y...

As long as your device is running on the Android 4.4.4 or iOS 8.0 and above, you will be able to enjoy the Latest MyDigi App.  

Your account will be removed and you will not be able to log into the app. 

No, you do not need to register multiple accounts. Just register for ONE login account. Once you are logged in, you can link all your other mobile numbers ...

Here is a step-by-step guide to sign into your MyDigi App: Step 1: Launch the MyDigi App. Step 2: Enter your mobile number and tap on "Continue...

At the login screen, click on the ‘Forgot Password’ link. You will be required to key in your email address, followed by the mobile number registered with ...

All Digi customers have the right to withdraw their consent for direct marketing purposes at any time. Customers can change preferences in MyDigi...

When a mobile number is added to an account, a TAC will be sent via SMS for verification. A user in possession of the SIM card can only verify this TAC and ...

Step 1: Tap the Menu icon on your homescreen Step 2: Tap Settings Step 3: Tap Language and select your preferred language Step 4: Confirm you...

With the MyDigi App, you can manage your loved ones' account by assisting them to Pay Bill or Reload.  Follow the steps below to add as many contac...

1. Are there any Data Charges when using this app?  If you are on the Digi network, no data charges will be incurred for any usage within the app. However,...