Orders and non-Digi subscriptions

How to unsubscribe to Value-Added Services?
Value-Added Service is a non-Digi mobile content service that provides information and entertainment services that are delivered via SMS or MMS. This includ...
Wed, 11 Jan, 2023 at 2:10 PM
Where can I view my order status?
You can track your order status by logging in to MyDigi. Create an account with your email and log in to track your orders. 
Wed, 11 Jan, 2023 at 2:11 PM
Can I change my delivery address after I have completed my purchase?
No. Unfortunately, you cannot change your delivery address once the checkout process has been completed.   
Fri, 2 Dec, 2022 at 4:00 PM
How long does it take to deliver?
Deliveries to Peninsular Malaysia: minimum 3 working days  Deliveries to East Malaysia: minimum 4 working days    Time of delivery:  Mondays to Th...
Fri, 2 Dec, 2022 at 4:00 PM
What documents do I need to prepare to receive my online orders?
Upon delivery, you will be asked to produce your MyKAD/ passport/ Army or Police ID for identification purposes. The delivery agent will verify it against t...
Fri, 2 Dec, 2022 at 4:01 PM
Can I get other people to receive my online orders?
No, third-party collection is not allowed for online purchases.  
Fri, 2 Dec, 2022 at 4:01 PM