Reloading your prepaid account

How to reload my Digi Prepaid account?
Digi Prepaid subscribers may reload Prepaid account using either:  Direct reload PIN number    Direct Reload Direct reload are availab...
Fri, 23 Dec, 2022 at 9:01 AM
How to reload via e-Wallets?
Digi Prepaid subscribers are able to reload via these methods:    Grab Shopee Lazada Boost Touch ‘n Go Z City   Grab Step 1: Log in t...
Mon, 19 Dec, 2022 at 4:11 PM
Free credit for reloads on MyDigi App
Note: Effective 1 June 2022, 15 and 16-digit PINs are acceptable. Digi Prepaid subscribers who perform reload via MyDigi app or web app using credit/de...
Thu, 22 Dec, 2022 at 8:35 AM
Why is my reload PIN not working?
It could be the following reasons: You have entered incorrect PIN  Multiple failed attempts of PIN reload which result to account locked Invalid PIN num...
Fri, 8 Sep, 2023 at 4:05 PM
Why is my reload not reflected?
Successful reloads will be updated to your Prepaid account within 2 hours. You will receive an SMS confirming successful reload.  Unsuccessful reloads w...
Fri, 8 Sep, 2023 at 4:07 PM
What is the credit limit for prepaid accounts?
1. Maximum Prepaid credit limit Maximum Prepaid Airtime Credit Limit is capped at RM1,000.00 at any one time for all Digi Prepaid voice rate plans. Any att...
Fri, 16 Jun, 2023 at 2:18 PM