Postpaid
In addition to the plan advance payment, there are one-time fees that will be charged to the subscriber’s first Postpaid bill. The list of fees chargea...
Tue, 20 Dec, 2022 at 3:49 PM
Subscribers may sign-up for the Digi Postpaid Family Unlimited Package by: subscribing to a new line port-In from other telcos convert from Digi Prepaid...
Fri, 24 Feb, 2023 at 2:37 PM
All Digi Postpaid Plans come with a credit limit on each of the postpaid lines. The default credit limits for Digi Postpaid Plans are as shown in the table ...
Tue, 13 Dec, 2022 at 11:14 AM
To upgrade / downgrade your current Postpaid plan, customers may visit https://www.digi.com.my/postpaid to perform the change of plan (COP). Step-by-s...
Tue, 20 Dec, 2022 at 4:02 PM
1. What are the channels available for me to change my account from Postpaid to Prepaid? Only Digi Stores are able to perform this type of transaction. ...
Wed, 3 Aug, 2022 at 2:02 PM
1. What are the channels available for me to change my account from Prepaid to Postpaid? Walk in to any Digi Stores or any of Digi authorised dealers to pe...
Wed, 3 Aug, 2022 at 2:03 PM
1. Why is my line barred? Your line could be barred if you have: Exceeded the credit limit This could occur by purchasing Boosters, Roaming Passes, Cont...
Mon, 30 Jan, 2023 at 2:45 PM
The internet consumption for the Digi Postpaid Plans will be deducted in this sequence following the order of the internet quota which will be consumed fir...
Tue, 13 Dec, 2022 at 11:59 AM
Lifetime Rebate Offer Through the Digi Yellow Heart initiative, all senior citizens and Person with Disabilities (PWD) are eligible for a lifetime rebate...
Mon, 20 Mar, 2023 at 4:24 PM
1. Why must I perform an eKYC verification? It is a method to validate the legitimacy of a customer’s identity via a self-serve channel. 2. What ar...
Wed, 14 Sep, 2022 at 10:58 AM