Postpaid

Digi Signature Programme
Tue, 22 Nov, 2022 at 3:57 PM
Add-ons
Tue, 22 Nov, 2022 at 4:00 PM
Family plans
Wed, 23 Nov, 2022 at 11:08 AM
Product Disclosure Sheets
Wed, 23 Nov, 2022 at 11:08 AM
All I Need to Know Before Signing-Up for the All-New Digi Postpaid Plans
The latest Digi Postpaid plans come with all-usage, high-speed internet quota and unlimited calls. Plans with monthly fee of RM90 and above also come with ...
Thu, 13 Oct, 2022 at 6:15 PM
eKYC Verification during Postpaid New Line Purchase
1. Why must I perform an eKYC verification? It is a method to validate the legitimacy of a customer’s identity via a self-serve channel.      2. What ar...
Wed, 14 Sep, 2022 at 10:58 AM
Upgrade/ Downgrade Current Postpaid Plan
For upgrading/ downgrading the current Postpaid plan, customers may visit https://www.digi.com.my/postpaid to perform the change of plan (COP).  Step-b...
Wed, 20 Oct, 2021 at 7:59 AM
How do I upgrade / downgrade my postpaid plan?
If you're thinking of changing your plan, explore the different plans we have at https://www.digi.com.my/postpaid 1. Log into MyDigi Web on your...
Wed, 20 Oct, 2021 at 7:05 AM
How to Unbar Postpaid Line
Your line could be barred if you have: Exceeded the Credit Limit This could occur by purchasing Boosters, Roaming Passes, Content Provider Access (CPA) Se...
Mon, 22 Aug, 2022 at 6:30 PM
Lifetime Rebate for Senior Citizens and OKU/PWD
The Offer  Through Digi Yellow Heart initiative, all Senior Citizens and Person with Disabilities (PWD) are eligible for a lifetime rebate of RM10 on t...
Fri, 7 Jan, 2022 at 3:56 PM
Bill Rebate for Additional Lines
Digi Postpaid Family Rebate for Digi Postpaid Family Unlimited Package For subscribers on Digi Postpaid Family Unlimited Package, you will receive a ...
Tue, 1 Mar, 2022 at 12:06 AM
Upgrade/ Downgrade Current Postpaid Plan For Digi Postpaid Family Unlimited Package
If you wish to change your existing postpaid plans to Digi Postpaid Family Unlimited Package, please walk into the nearest Digi Stores, Digi Stores Express ...
Tue, 1 Mar, 2022 at 12:06 AM
Internet Deduction Priority for Digi Postpaid Plans
The internet consumption for the Digi Postpaid Plans will be deducted in this sequence following the order of the internet quota which will be consumed fir...
Mon, 14 Mar, 2022 at 11:55 AM
Default Credit Limit for New Postpaid Plans
All Digi Postpaid Plans come with a credit limit on each of the postpaid lines. The default credit limits for Digi Postpaid Plans are as shown in the table ...
Wed, 9 Mar, 2022 at 6:21 PM
How to convert your Postpaid account into Prepaid?
1. What are the channels available for me to change my account from Postpaid to Prepaid?  Only Digi Stores are able to perform this type of transaction.  ...
Wed, 3 Aug, 2022 at 2:02 PM
How to convert your Prepaid account into Postpaid?
1. What are the channels available for me to change my account from Prepaid to Postpaid? Walk in to any Digi Stores or any of Digi authorised dealers to pe...
Wed, 3 Aug, 2022 at 2:03 PM