Fibre

Self-Troubleshoot Your Digi Fibre Connection
Steps to Conduct a Speed Test Step 1: Restart your router, modem, and computer/ laptop. Wait for 5 to 10 seconds before switching it back on. Step ...
Thu, 14 Apr, 2022 at 11:10 PM
Digi Fibre Plan Rebates
Digi Postpaid bill rebate with Digi Fibre Exclusive to Digi Postpaid subscribers! Subscriber who has an existing postpaid plan or signs up to a postpaid pl...
Fri, 2 Sep, 2022 at 11:52 AM
Tips and Tricks to Boost Your Digi Fibre Wi-Fi Connection
1. Stay within range of your Internet Router In general, position the router near the centre of your home for maximum coverage. Keep the router off the f...
Thu, 14 Apr, 2022 at 11:10 PM
Digi Fibre Supported Routers and Settings
All Digi Fibre Plan comes with a Zyxel EX3300-T0 Router, and it comes with a 1-year warranty. Digi Fibre also supports these routers below if you preferre...
Wed, 29 Jun, 2022 at 10:19 AM
Factors That May Affect Your Digi Fibre Wi-Fi Speed
Why couldn’t I enjoy the Digi Fibre Wi-Fi Speed as advertised? Digi Fibre offers wireless connectivity to customers via a wireless router, and it is sub...
Fri, 8 Apr, 2022 at 10:31 PM
All I Need to Know Before Signing-Up for Digi Fibre
Digi Fibre is an unlimited and ultra-fast fibre plan that provides stable, reliable and seamless connectivity for you and your family at home. The plans ar...
Fri, 8 Apr, 2022 at 10:15 PM
Router Light Indication
Zyxel EX3300-T0 Router ZTE H198A Router LED COLOUR STATUS DESCRIPTION DSL/ Ethernet WAN Green On The VDSL / ADS...
Thu, 14 Apr, 2022 at 11:10 PM
Digi Fibre Subscribers’ Contract, Early Termination, and Penalty
All Digi Fibre Plans come with a 24-Months Contract.  Termination of Digi Fibre plans are required to be done at Digi Stores. Kindly check the working ...
Wed, 17 Aug, 2022 at 11:03 AM
Router Guides
Refer to these Router Product Guides to learn more: 1. ZTE H198A  2. Zyxel EX3300-T0 
Fri, 8 Apr, 2022 at 9:40 PM
Switching to Digi Fibre Plans
If you are an existing Unifi/Maxis/Celcom customer, you are required to undergo a transfer request process. Here is a step-by-step guide for your transfer ...
Wed, 3 Aug, 2022 at 1:22 PM
Relocation
Relocation of Digi Fibre Plan is allowed, and it is subject to coverage area. Your plans will be re-contracted for 24 months upon successful relocation. Cu...
Fri, 25 Feb, 2022 at 6:50 PM
Upgrade/ Downgrade Current Digi Fibre Plans
Plan Upgrade Upgrading a Digi Fibre Plan is allowed. The contract will be carried forward to the new plan for upgrade within the Digi Fibre Plan. Up...
Fri, 8 Apr, 2022 at 10:25 PM
Digi Fibre Subscribers’ Credit Limit
Each Digi Fibre Plan has a credit limit. Please refer the table below for your reference:  Digi Fibre plans  Credit Limit (RM)  Dig...
Wed, 27 Apr, 2022 at 8:45 PM
Digi Fibre Installation Guide
Tue, 5 Apr, 2022 at 5:36 PM