Roaming Passes
Country Listing under Roaming Pass Pass Type Roaming Pass Eligible Countries Single country Pass These passes can only be used in the specifi...
Thu, 8 Dec, 2022 at 2:35 PM
You can purchase either before you leave, or upon arrival at your destination country. We recommend purchasing it via MyDigi for greater flexibility.
Thu, 8 Dec, 2022 at 2:00 PM
You can purchase it via: a. MyDigi app - before or after arrival at destination country Step 1: Login to the MyDigi app. Step 2: Click ‘Bu...
Wed, 8 Feb, 2023 at 2:12 PM
Yes, you are able to pre-book Roaming Pass via MyDigi app. How to purchase Where to check pre-booked Roaming Pass How to cancel purchase How to ...
Tue, 14 Feb, 2023 at 8:48 AM
An activation SMS will be sent to your mobile number. For roaming passes bought for immediate use, the activation will be immediate. For ...
Thu, 8 Dec, 2022 at 2:02 PM
The validity period for each Roaming Pass will commence from the point of activation. Roaming Pass will be suspended once data has been completely exhauste...
Tue, 14 Feb, 2023 at 9:04 AM
If there is a time difference in Malaysia and the roaming country, when will my Roaming Pass expire?
Your subscribed Roaming Pass will automatically expire as the example below: 1-day Pass: 24 hours from point of activation 3-day Pass: 72 hours f...
Thu, 8 Dec, 2022 at 2:05 PM
No, operator selection is done automatically and assigned to the preferred local operator. Manual selection is only required if you have issues connecting ...
Thu, 8 Dec, 2022 at 2:05 PM
The Roaming Voice calls can be used for: local numbers in the visited country calls to participating countries and calls to Malaysia Note: recei...
Thu, 8 Dec, 2022 at 2:18 PM
Yes. Go to your phone Settings > Mobile Data > Network Selection > switch off Automatic.
Thu, 8 Dec, 2022 at 2:18 PM
Subscribers may only use the same Roaming Pass if they visit multiple countries with our 7-day & 14-day Roaming Passes.
Thu, 8 Dec, 2022 at 2:19 PM
No, subscribers will not be charged multiple times if they switch between different mobile operator networks. However, they will be charged for every Roamin...
Thu, 8 Dec, 2022 at 2:19 PM
Below are the tips to avoid reoccurrence of Pay-As-You-Use (PAYU) charges while Roaming Pass is activated: Turn off mobile data and set your phone to Airp...
Tue, 14 Feb, 2023 at 9:17 AM
Which data will be consumed first? 1. Roaming Pass data 2. Roam Like Home data 3. Daily Unlimited Roaming (RM36/day) Note: once Roaming Pass expire...
Tue, 14 Feb, 2023 at 9:16 AM