Help Centre

Below are the available roaming passes for all Digi Prepaid and Postpaid subscribers: 3-Day Internet Pass at RM25 7-Day Unlimited Internet Pass at RM58...

1. For the 3-Day Internet Pass – You can repurchase it within its active validity period. 2. For the Unlimited Internet Pass – You only need to have one...

Roaming Pass Eligible Countries Pass Type 3-Day Internet Pass Singapore, Indonesia, Thailand, Australia, Bangladesh, Brunei Darussalam, Cambodi...

1. For the 3-Day Pass – Once you've fully utilized your allocated quota, data usage will be blocked. You can easily repurchase the same pass to continue...

You can purchase either before you leave, or upon arrival at your destination country. We recommend purchasing it via MyDigi for greater flexibility.   ...

You can purchase your roaming pass now or pre-book in advance via MyDigi app. Please refer below steps:   Step 1: Login to the MyDigi app Step 2: Click ...

You can check your pre-booked pass via MyDigi App by click on the Prebook tab at your MyDigi app homepage. Refer to below step to cancel your pre-booked Roa...

Upon successful activation, you will receive an SMS notification on your mobile number.   For roaming passes purchased for immediate use, activation will...

Your subscribed pass will automatically expire as follows: 3-day Internet Pass: 72 hours from the moment of activation 7-day Unlimited Internet Pas...

No, operator selection is done automatically and assigned to the preferred local operator. Manual selection is only required if you have issues connecting ...

The Roaming Voice calls can be used for:  local numbers in the visited country   calls to participating countries and calls to Malaysia  Note: recei...

Yes. Go to your phone Settings > Mobile Data > Network Selection > switch off Automatic. 

1. For the 3-Day Pass – This pass is valid for a single country only. If you visit more than one country, you'll need to purchase a new pass. 2. Unl...

No, you won't be charged multiple times for switching between different mobile operator networks within the Roaming Pass validity period. Charges apply ...

Below are the tips to avoid reoccurrence of Pay-As-You-Use (PAYU) charges while Roaming Pass is activated: Turn off mobile data and set your phone to Airp...