Roaming Passes

What are the available Roaming Passes?
Below are the available roaming passes for all Digi Prepaid and Postpaid subscribers: 3-Day Internet Pass at RM25 7-Day Unlimited Internet Pass at RM58...
Tue, 26 Sep, 2023 at 10:31 PM
Can I purchase multiple Roaming Passes?
1. For the 3-Day Internet Pass – You can repurchase it within its active validity period. 2. For the Unlimited Internet Pass – You only need to have one...
Fri, 11 Aug, 2023 at 2:27 PM
What are the eligible countries for Roaming Passes?
Roaming Pass Eligible Countries Pass Type 3-Day Internet Pass Singapore, Indonesia, Thailand, Australia, Bangladesh, Brunei Darussalam, Cambodi...
Mon, 2 Oct, 2023 at 8:16 AM
What happens when I use up my Roaming Pass quota?
1. For the 3-Day Pass – Once you've fully utilized your allocated quota, data usage will be blocked. You can easily repurchase the same pass to continue...
Fri, 11 Aug, 2023 at 2:00 PM
When should I purchase the Roaming Pass?
You can purchase either before you leave, or upon arrival at your destination country. We recommend purchasing it via MyDigi for greater flexibility.   ...
Tue, 26 Sep, 2023 at 10:30 PM
How to purchase a Roaming Pass and can I buy it in advance?
You can purchase your roaming pass now or pre-book in advance via MyDigi app. Please refer below steps:   Step 1: Login to the MyDigi app Step 2: Click ...
Tue, 26 Sep, 2023 at 10:33 PM
Where can I check my pre-booked Roaming Passes and can I cancel them?
You can check your pre-booked pass via MyDigi App by click on the Prebook tab at your MyDigi app homepage. Refer to below step to cancel your pre-booked Roa...
Fri, 11 Aug, 2023 at 2:00 PM
How do I know if my Roaming Pass is activated?
Upon successful activation, you will receive an SMS notification on your mobile number.   For roaming passes purchased for immediate use, activation will...
Tue, 26 Sep, 2023 at 10:34 PM
If there is a time difference in Malaysia and the roaming country, when will my Roaming Pass expire?
Your subscribed pass will automatically expire as follows: 3-day Internet Pass: 72 hours from the moment of activation 7-day Unlimited Internet Pas...
Fri, 11 Aug, 2023 at 2:00 PM
Do I have to manually select my preferred operator abroad?
No, operator selection is done automatically and assigned to the preferred local operator. Manual selection is only required if you have issues connecting ...
Thu, 8 Dec, 2022 at 2:05 PM
What can the Roaming Voice Minutes be used for?
The Roaming Voice calls can be used for:  local numbers in the visited country   calls to participating countries and calls to Malaysia  Note: recei...
Thu, 8 Dec, 2022 at 2:18 PM
Can I manually select my preferred network or mobile operator while roaming?
Yes. Go to your phone Settings > Mobile Data > Network Selection > switch off Automatic. 
Thu, 8 Dec, 2022 at 2:18 PM
Can I use the same Roaming Pass in multiple countries in one day?
1. For the 3-Day Pass – This pass is valid for a single country only. If you visit more than one country, you'll need to purchase a new pass. 2. Unl...
Fri, 11 Aug, 2023 at 2:00 PM
Will I be charged multiple times for switching networks?
No, you won't be charged multiple times for switching between different mobile operator networks within the Roaming Pass validity period. Charges apply ...
Fri, 11 Aug, 2023 at 2:00 PM
How to avoid PAYU charges while Roaming Pass is activated?
Below are the tips to avoid reoccurrence of Pay-As-You-Use (PAYU) charges while Roaming Pass is activated: Turn off mobile data and set your phone to Airp...
Tue, 14 Feb, 2023 at 9:17 AM