Google Play

What is Google Play Store?
Google Play Store is a store for all Android apps and games, available on the web and anywhere you go. There are over 1,000,000 apps that you can select and...
Thu, 15 Dec, 2022 at 11:43 AM
Are all the apps in Google Play Store chargeable?
No, most of the apps are free to download. However, some apps require purchase or on a freemium basis. Freemium means the apps are free to download but have...
Thu, 15 Dec, 2022 at 11:46 AM
I want to find out more about purchases on Google Play. Where can I look for information?
Using the Play Store app Step 1: On your mobile device, open the Play Store Step 2: At the top right, tap your profile icon Step 3: Tap 'Payments &...
Thu, 15 Dec, 2022 at 11:55 AM
What is Direct Billing for Google Play?
You can now securely purchase apps in Google Play Store (or in-app) and pay via Digi. No credit card is required!
Thu, 15 Dec, 2022 at 11:47 AM
Who is this Google Play Direct Billing applicable for?
This is applicable for Digi Prepaid and Digi Postpaid mobile customers.
Thu, 15 Dec, 2022 at 3:00 PM
How do I set up for Direct Operator Billing?
Just follow the simple steps below for a one-time setup. Step 1: From the app, you want to purchase, click on the price button Step 2: Accept the acces...
Thu, 15 Dec, 2022 at 12:00 PM
Will I get notifications after purchasing?
Yes, you will get an email notification to your Google mail ID, and the app purchased will appear under the My Apps section of Google Play™ Store.
Thu, 15 Dec, 2022 at 11:41 AM
What is the purchase limit/ maximum amount that can be charged to my Digi bill?
Tenure Daily Spend Limit for Prepaid (RM) Monthly Spend Limit for Postpaid (RM) Daily Spend Limit for Prepaid (RM)  Monthly Spend Limit for...
Thu, 15 Dec, 2022 at 12:15 PM
What if I want to cancel my purchase?
You can cancel the purchase as long as it is within the Google refund policy window (2 hours). From Google Play Store, select the purchased app, and you wil...
Thu, 15 Dec, 2022 at 11:48 AM
Can I get details of all the purchases I made in Google Play?
You will receive notification or confirmation from Google via email on purchases made in Google Play Store. These notifications are sent to you in real-time...
Thu, 15 Dec, 2022 at 11:44 AM
What happens to my purchased/ downloaded apps when I switch to a new Android device?
As long as you are using the same Google account, the apps that you have purchased/ downloaded will be detected, and you will be able to re-install without ...
Thu, 15 Dec, 2022 at 11:46 AM
How will the charges be reflected for Prepaid and Postpaid?
For Digi Prepaid customers, purchases will be deducted from your credit – please ensure you have sufficient credit. Purchases for Digi Postpaid customers wi...
Thu, 15 Dec, 2022 at 12:16 PM
How do I prevent unwanted and accidental Direct Operator Billing purchase?
You can refer here on how to enhance your Google Account Security on the Direct Operator Billing purchase.
Thu, 15 Dec, 2022 at 12:34 PM
How do I report some unrecognised charges in my mobile phone bill?
For digital contents (e.g., movies, books, etc.) / apps, in-app items within 65 days of purchase, and user has a Google account, please fill in this form. O...
Wed, 28 Dec, 2022 at 9:55 AM
How do I enhance Google account security with extra authentication for Direct Operator Billing purchase?
Just follow the simple steps below: Step 1: Open the Google Play app Step 2: At the top right, tap the profile icon  Step 3: Tap 'Settings' ...
Thu, 15 Dec, 2022 at 12:03 PM