eSIM
An eSIM is a digital SIM that eliminates the need for a physical SIM card. With eSIM, you can store multiple eSIMs on the same device and use two phone numb...
Fri, 16 Dec, 2022 at 11:15 AM
All Digi subscribers currently able to make a 'Change SIM' request via Digi Store / Digi Store Express would be eligible for Digi eSIM. Existing...
Fri, 31 Mar, 2023 at 1:58 PM
You can apply for eSIM via SIM replacement (change SIM) request at no additional charge.
Fri, 16 Dec, 2022 at 11:15 AM
Currently, Digi eSIM is available for the following devices: iPhone: iPhone XS, iPhone XS Max, iPhone XR, or later support eSIM. If your iPhone 14 or...
Fri, 16 Dec, 2022 at 11:15 AM
eSIM is available for all Digi Postpaid, Digi Prepaid and Digi Broadband subscribers.
Fri, 16 Dec, 2022 at 11:15 AM
To learn more on how to set-up your Digi eSIM, you may refer here.
Fri, 16 Dec, 2022 at 11:15 AM
Yes, you can. If you want to change back to a physical SIM, you can simply walk into your nearest Digi Store/Digi Store Express and request a SIM replacemen...
Fri, 16 Dec, 2022 at 11:15 AM
If you remove/delete your eSIM profile from your phone, you will need a new eSIM profile, but your existing mobile number will still be valid. Please w...
Fri, 16 Dec, 2022 at 11:15 AM
As a security feature, your Digi eSIM profile is non-transferable/switchable between devices. If you would like to switch your mobile number to another devi...
Fri, 16 Dec, 2022 at 11:15 AM
Please contact Digi Customer Support at +6016 221 1800 to report your missing device/mobile number. You can also walk into your nearest Digi Store/Digi Stor...
Fri, 16 Dec, 2022 at 11:15 AM
A faulty device may cause some problems with your eSIM. Please walk into your nearest Digi Store/Digi Store Express for our staff to assess your device and ...
Fri, 16 Dec, 2022 at 11:15 AM