Digi Fibre
Digi Fibre is an unlimited and ultra-fast fibre plan that provides stable, reliable and seamless connectivity for you and your family at home. The plans are...
Fri, 9 Dec, 2022 at 3:45 PM
Subscribers may sign-up for the Digi Fibre plan as a new line or port-in at Digi Store Online, Digi Stores, Digi Stores Express and Digi dealers. Exis...
Mon, 19 Dec, 2022 at 11:06 AM
Digi Postpaid bill rebate with Digi Fibre Exclusive to Digi Postpaid subscribers! Subscriber who has an existing postpaid plan or signs up to a postpaid pl...
Fri, 9 Dec, 2022 at 2:17 PM
If you are an existing fibre customer, you are required to undergo a transfer request process. Here is a step-by-step guide for your transfer request proce...
Fri, 9 Jun, 2023 at 3:24 PM
Plan upgrade Upgrading a Digi Fibre plan is allowed. The contract will be carried forward to the new plan for upgrade within the Digi Fibre plan. Upgra...
Fri, 16 Dec, 2022 at 2:34 PM
Each Digi Fibre plan has a credit limit. Please refer the table below for your reference: Digi Fibre plans Credit Limit (RM) Dig...
Fri, 16 Dec, 2022 at 11:34 AM
Digi Fibre plan comes with a modem/router as part of the plan and a warranty of 12 months period is provided for the router. Digi Fibre plans do not come wi...
Fri, 16 Dec, 2022 at 3:33 PM
Digi Fibre installation and activation Once you have registered for Digi Fibre via online or at a Digi Store or Digi Store Express, we will contact you ...
Wed, 3 May, 2023 at 2:37 PM
All Digi Fibre plan comes with a Zyxel EX3300-T0 router, and it comes with a 1-year warranty. Digi Fibre also supports these routers below if you pref...
Fri, 16 Dec, 2022 at 11:39 AM
The two big differences between the 2.4GHz and 5GHz Wi-Fi connections are the speed and range. 2.4GHz 5GHz Provides internet to a larger area bu...
Mon, 19 Dec, 2022 at 11:08 AM
Why couldn’t I enjoy the Digi Fibre Wi-Fi speed as advertised? Digi Fibre offers wireless connectivity to customers via a wireless router, and it is sub...
Fri, 16 Dec, 2022 at 2:12 PM
1. Stay within range of your Internet Router In general, position the router near the centre of your home for maximum coverage. Keep the router off the f...
Thu, 8 Dec, 2022 at 6:00 PM
Steps to conduct a speed test Step 1: Restart your router, modem, and computer/ laptop. Wait for 5 to 10 seconds before switching it back on. Step ...
Tue, 13 Dec, 2022 at 9:32 AM
Relocation of Digi Fibre Plan is allowed, and it is subject to coverage area. Your plans will be re-contracted for 24 months upon successful relocation. Cu...
Fri, 9 Dec, 2022 at 8:39 AM
All Digi Fibre plans come with a 24-months contract. However, subscribers are able to terminate the contract earlier as there is no notice period for termi...
Fri, 16 Dec, 2022 at 11:34 AM