To upgrade / downgrade your current Postpaid plan, customers may visit to perform the change of plan (COP) or submit your request here.


Step-by-step instructions as follow:

1. Go to and choose your desired plan.

2. Click ‘Switch Plans’

3. Perform eligibility check by entering the Mobile Number that you wish to perform the plan upgrade by entering your mobile number, NRIC and TAC number.

Note: In case you received an error upon entering the TAC, kindly walk into your nearest Digi Store for assistance.


4. Select the Postpaid plan of your choice

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5. Click ‘Checkout’ and login to your MyDigi account, or provide your email address for guest checkout.

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6. Proceed to payment to complete the change of plan.

Within 10 minutes, you will receive an email and SMS on the successful change of plan.